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Dir, Analytics - 11215 Metro Pkwy

Fort Myers, Florida, United States
Closing date
14 Dec 2022

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Job Details

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.


This position on the Data-Driven Insights team will be a leadresource in the development of in-depth analyses and valuable reporting. Thisrole works with partners to generate insights employing multiple techniques:customer analytics (e.g., mine customer databases to understand customeraudiences, uncover hidden patterns and inform targeting), digital analytics,cross-channel analytics (phone, web, store), and experimentation. In addition,as a Leader of the Analytics Center of Excellent you will be part of the broaderBig Data team responsible for maintaining / developing best-in-class analyticaland research expertise, developing standards, and scaling self-serve dataanalytics, testing and experimentation approaches.

  • Builds and leads an Analytics Center of Excellence team of analysts or senior analysts.
  • Brings together disparate data sources by building data models that can be used by both technical and non-technical stakeholders.
  • Drives education and adoption of data products across teams.
  • Educates non-technical team members on our data products and how best to use data to inform their decision-making process.
  • Drives key analysis in equity compensation from initial scoping through final delivery and publication/review of the results.

·Works directly with brand leadership to understand the market environment and trends, identifying key business issues, and integrating insights into business plans.

·Develops new solutions that provide key insights to drive commercial strategies and create a competitive advantage by making better business decisions derived through strategic data analysis.

·Assesses promotional response to omni-channelefforts and determine ROI on programs with the goal of optimizing commercialefforts.

·Works closely with Sales Analytics and Market Research leads in the triangulation of data to ensure an integrated viewpoint to commercial and corporate management.

·Develops and manages key cross-functional relationships.

·Partners with Commercial Planning and Communication Lead to ensure commercial analytics field communications are well thought out, coordinated, and deliveredeffectively.

·Evaluates complex, cross-functional business situations, supported by data analytics, to derive actionable insights to drive top and bottom-line growth.

·Provide financial analysis and support to drive improvements in internal processes that will result in increased customer satisfaction and reduced operating cost for the company (e.g., integrating processes for merchandise and customer analyses)

·Perform marketing effectiveness analytics, including understanding appropriate mix of marketing spend, effectiveness of new programs, and appropriate options on coupons and discounts.

·Lead implementation of Test and Learn processes across the company. Leverageadvanced tools to ensure robust measurement and learning from tests.

·Produce or assist in feasibility studies/business plans for new businesses. Act as a strategic thought partner with brand teams to evaluate opportunities.

·Proactively identify best practices through benchmarking and other forms of learning information from industry leaders.

·Values individuality and the diverse talents of their team. Leads the team by communicatingexpectations, providing guidance, delivering feedback, and empowering the team to be their best.


·Bachelor's degree required

·Master's degree in stats, math or equivalent

·APT/SAS Experience preferred

·Business development experience, preferably in a large corporation

·Minimum of 7-10 years experience with increasing responsibility in retail, marketing or related field

·Strong negotiating skills
  • Very strong analytical, technical, problem solving and communication skills with the ability to engage internal customers with little-to-no support
  • Excellent communication skills, written and oral

·High degree of experience in Tableau, SQL, Cloud Services

·Strong capabilities with MS Excel and PowerPoint

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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