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Client Development Specialist | Full-time | Chadstone

Tiffany & Co.
Chadstone, Australia
Closing date
4 Oct 2022

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Full Time
The Blue Box.

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for a passionate, innovative and driven individual to join our Chadstone store as a Client Development Specialist on a full-time basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.

In your role you will :
  • Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service.
  • Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment.
  • Contribute to increase performance and elevate client development and meet & exceed sales targets.
  • Drive business opportunities, client loyalty and purchase frequency.
  • Identify and collaborate with co-partners on events that promote the Tiffany brand.
  • Support the Store Manager in cultivating the client development culture within the store, developing meaningful outreach, prospecting and delivering private appointments.
  • Maximize client loyalty and spend by developing a deep understanding of the client base through analytics, coordination of store-based activities and networking events.

Perfect Fit?
  • Be a Blue Box Enthusiast with passion for customer service and sales.
  • Bachelor's Degree or equivalent diploma.
  • 3+ years of experience in a sales or customer service role and working toward targets and KPIs.
  • Ability to build meaningful client relationships with a diverse population.
  • Ability to be innovative and think outside of the box.
  • Excellent time management skills and the ability to quickly adapt to fast-paced environments.

Why Tiffany?
  • Generous salary, commission, incentives, employee discounts and milestone gifts.
  • High performing, caring, fun and dynamic team.
  • Culture focused on wellbeing, innovation and growth.
  • Endless career opportunities with the largest luxury group - LVMH!
  • Never-ending training and individual up-skilling opportunities.
  • Great mentoring from highly experienced management team.

This is just the beginning.


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