Store Concierge | Part-time | Sydney Flagship

The Blue Box.

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.

As our organization continues to grow within the LVMH group, we are looking for a confident, driven and experienced individual to join our Sydney Flagship Boutique as a Store Concierge on a part-time basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.

In your role you will:

• Be the first point of contact for our clients, ensuring the Tiffany experience - uniquely tailored and personalized customer service
• Manage the private appointments, butlers and store supplies
• Ensure the store presentation is immaculate at all times
• Conduct a stock take on Alcohol and related assets on a regular basis and be responsible for stock replenishment
• Manage 5 appointment rooms and up to 20 client appointments on a daily basis
• Support the maximization of sales through outstanding customer service and operational support
• Represent the elegance of our iconic brand and influence your clients with impeccable presentation
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment

Perfect Fit?

• Be a Blue Box Enthusiast with a passion for customer service
• Minimum 5 years of experience in a service-based industry
• Hospitality/Retail qualifications (preferred)
• Demonstrate intermediate Microsoft skills
• Be a people person with excellent communication skills
• Ability to multi-task and work in a fast-paced environment
• Strong interpersonal skills with the ability to work with a diverse client base and collaborate with the team
• Flexibility to work traditional retail trading hours, including weekdays and weekends (20 hours per week).

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team of 50
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities
• Great mentoring from highly experienced management team

This is just the beginning.

APPLY NOW