Director, Performance Marketing

Recruiter
Tory Burch
Location
New York, New York, United States
Posted
06 Jun 2022
Closes
17 Sep 2022
Ref
R0012725
Function
Marketing
We are an American luxury brand known for beautiful, timeless pieces and rich storytelling that evokes optimism and joy. Tory is a fashion designer who draws inspiration from her parents' effortless style, the worlds of travel, art and interiors, and women globally. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, underpinning the design philosophy and company culture, and driving the work of the Tory Burch Foundation.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.
  • Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
  • We have the best team in the world and believe in paying competitively and rewarding for high performance.
  • Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
  • We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales.
  • We are invested in your professional growth - you'll have access to free executive coaching on-demand.
  • We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.


This Role is Tailor-Made for You Because:
You are the spearhead for the development, execution, and optimization of go-to-market strategies and campaigns that will drive growth for Tory Burch across paid search, paid social, affiliate, and programmatic display. You're also resourceful, collaborative, data-driven, customer-focused, and results-oriented. A sense of humor is a plus!

A Day in the Life:

The typical day is... atypical. You might be:
  • Developing and executing a holistic, full-funnel marketing strategy that drives top-line sales, while also improving overall efficiency
  • Delivering credible thought leadership on Tory Burch's Performance ecosystem, leading proactive insights on channel opportunities through both short-term and long-term business lenses
  • Participating in strategic planning meetings with cross-functional partners including merchandising, integrated marketing, CRM, and site experience to execute seasonal product launches, promotional events, and customer lifecycle programs
  • Managing and mentoring a team of channel specialists (3), providing day-to-day guidance as well as career growth and development within Tory Burch. You will also be directing and managing external agencies and vendors.
  • Ensuring the team manages and efficiently optimizes programs within budget goals, working closely with Investment planning lead on budget opportunities
  • Collaborating with peers in Brand, SEO, and Audience Strategy/CRM to build cross-campaign integrations and share insights broadly to inform go-forward strategies
  • Developing, executing, and scaling a cross-channel, "always on" testing roadmap to find and execute spend efficiency opportunities
  • Leading communication of the Performance team tech/data needs with cross-functional partners (Product Management, Analytics, IT, etc.) to ensure seamless deployment of campaigns and effectively report results to all stakeholders
  • Tracking innovation within the industry, and evaluate and identify new partners and technology that will drive best-in-class channel strategies for Tory Burch
  • Leading weekly reporting focusing on historical results as well as go-forward trends (e.g., macro, consumer, product, etc.) that may impact performance
  • Preparing weekly, monthly, and quarterly performance reports adding insights to results to derive data outputs for future optimizations and growth plans


The consistent thread is that you'll be working with an amazing team of women and men who share your passion for excellence.

To Land This Role:
  • 10+ years of relevant experience, ideally executing performance online advertising campaigns
  • Technical and strategic understanding of performance buying required
  • Experience overseeing a significant digital marketing budget (>$35M) with the ability to holistically manage and optimize media spend across multiple channels
  • Agency background a strong plus
  • Strong analytical ability with a proven track record of using quantitative data to develop actionable insights with a deep understanding of key performance metrics such as ROAS, CAC, LTV, etc.
  • Experience with data collection as well as audience creation and management (e.g., identity, cookies, match rates, data onboarding, etc.)
  • Ability to think strategically, balancing short- and long-term objectives by being both a strategic thinker as well as a driver of operational excellence
  • Experience managing a high volume of A/B testing
  • Strong communication skills with the ability to navigate multi-stakeholder organizations
  • Expert proficiency in Microsoft Office, including Excel and PowerPoint.
  • Bachelor's degree in marketing, communications, or business required or commensurate work experience


Why You'll Want to Join Our Team:
Innovative and results-driven, our Marketing & Digital team is a group of thoughtful strategists who understand both the art and science of marketing and e-commerce to tell the story behind the numbers. Our mandate is to elevate and amplify the Tory Burch brand, accelerate growth of an innovative, differentiated digital business, and scale a customer marketing engine that drives customer health. The team encompasses eCommerce, Brand and Integrated Marketing, Marketing Analytics, CRM & Loyalty, and Digital Product Management.

How We Work Together
  • Adaptable - We change before we have to
  • Entrepreneurial - We own it
  • Collaborative - There's no "I" in Tory
  • Client & Brand Focused - We put ourselves in Tory's shoes
  • Live the Values - We show up for each other
  • Functional Expertise - We're constantly learning and growing


#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .

NYC COVID-19 Vaccination Requirement
Tory Burch requires new hires employed in New York City to be fully vaccinated against COVID-19 per the order of the Commissioner of Health and Mental Hygiene to Require COVID19 Vaccination in the Workplace. Tory Burch provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).

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