Sourcing Manager - Fashion Concierge - FARFETCH

FR Paris
14 Jun 2022
27 Jul 2022
Full Time
FARFETCH exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.

We're a diverse and global community made up of Farfetchers, our partners and our customers, which we believe is at the heart of our success. Everything we do is centred around our values - Be Human, Think Global, Be Revolutionary, Todos Juntos, Be Brilliant, Amaze Customers - which define our beliefs and our actions. We welcome difference and foster a consciously inclusive environment for everyone. We are Farfetch For All.


Fashion Concierge is the ultimate global luxury sourcing service. Our mission is to elevate the FARFETCH Private Client proposition by providing our clients with access to the most desirable items from across the globe. By leveraging our unrivalled (and ever-growing) luxury supply network through our in house, industry-leading technology we have changed the way global customers shop for luxury.


The role will be responsible for the day to day running of the sourcing operation for Fashion Concierge in France Managing a Brand Specialist and Logistics Assistant you are responsible for leading the team and inputting into the overall strategy to support the continued growth. Supporting the Business Development team and reporting to the Head of Fashion Concierge you will help to maintain and grow our global supply network with strong brand relationships and leadership skills. The ideal profile is someone with strong commercial acumen, a deep knowledge of luxury fashion, and experience with working closely with luxury brands. You'll have the capability to develop strategies and actions to enable the achievement of targets, but most importantly, you'll be a natural leader, committed to developing and motivating your team to create a high-performance culture.


    • Accountable for inputting into team and department strategies and then translating into operational and tactical plans, ensuring these are executed
    • Lead and work closely with global Sourcing Managers across UK, APAC and US on identifying potential efficiency improvements and determining solutions, ensuring global consistency.
    • Analyse, manage and review KPI performance data identifying key development needs and reporting insights to the Fashion Concierge leadership team.
    • You'll partner with functional leaders and teams on acquisition strategies, brand collaborations and partnerships to identify new business opportunities to continue to grow our Fashion Concierge portfolio.
    • Build effective partnerships with the local Private Client teams, promoting a culture of trust and respect. You will act as the voice of Fashion Concierge at local Private Client trade meetings.
    • Liaise with the Marketing and Client Development teams to help implement strategic client engagement campaigns, activities and events.
    • Work closely with brand partners to negotiate and elevate Fashion Concierge services.
    • Be the first point of escalation for any client issues, working in conjunction with other departments when necessary to resolve them.
    • Ensure that strong relationships are maintained with our local supply network,.
    • Manage the engagement of new joiners to the Private Client team, ensuring they actively promote the Fashion Concierge service to their clients; Ensuring they have the correct tools/resources to support and promote.
    • Manage a team of Brand Specialists and a Logistics Assistant based in Paris. You will coach and develop the team to maximise individual productivity and help them all to realise their full potential.
    • Act as a brand ambassador for Fashion Concierge, both internally and externally


    • Fluency in English and French
    • You will be commercially aware and able to understand and interpret analytics into recommendations.
    • You'll have experience of contributing to, and executing on, business strategy to achieve overall organisation goals.
    • Ideally, you will have had exposure to working closely and building relationships with luxury brand partners.
    • You will have experience in contributing to and executing on business development proposals from start to finish
    • You will have a proven ability to engage and build customer relations and understand international and local customs
    • Experience of working with an international client base and conducting cross-border sales is desirable
    • You will have strong people management experience and a passion for sharing expertise and developing talent
    • You will be a strong networker, able to influence situations whilst balancing the best interests of our business and our clients
    • You will be self-motivated, pro-active and demonstrate strong organisational skills


    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

FARFETCH are looking for a Sourcing Manager to lead the Fashion Concierge team based in Paris. You will lead the team and input into the overall strategy to support the continued growth of Fashion Concierge in France, in addition to taking responsibility of the day to day running of sourcing operations.${description2}

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