Retail Learning Manager Northern Europe

Tiffany & Co.
Munchen, Germany
16 Jun 2022
17 Sep 2022
Human Resources
Full Time
Tiffany & Co… the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For more than 180 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.

We are searching for a flexible, motivated, dynamic, energetic and inspiring team member to support our Northern Europe cluster as Retail Learning Manager (M/F/D).

The role is predominately retail facing and focuses on primarily on customer service, soft skills and selling techniques. The role is also accountable for delivery of some retail management development programs. The Retail Learning Manager will be responsible for managing the delivery of core programs and curriculum, modifying tools and resources as needed to meet individual market needs.

The ultimate goal of the Retail Learning Manager is to support and create Tiffany brand ambassadors who are knowledgeable about Tiffany products, have a strategic approach to selling and client development, and provide world-class service that results in maximum productivity, brand loyalty and market share growth.

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