Commercial & Operations Manager

London (Greater) (GB)
17 Jun 2022
13 Jul 2022
Contract Type
Full Time

The Brand
Shrimps is a fashion label from London-based designer Hannah Weiland, launched in 2013.
With a background in History of Art and Surface Textile Design, Weiland takes her inspiration from the witticisms of modern art and a playful engagement with pattern and texture.


Initially renowned for colourful faux fur outerwear, bringing the material to the luxury sphere and leading the conversation on cruelty-free fashion, Shrimps now has a full ready-to-wear offering and is renowned for its handmade accessories.


Shrimps is committed to avoiding discrimination of any kind when hiring, casting and choosing collaborators. Furthermore, we are actively working to improve our diversity of representation in these areas, each season discussing as a team how we can affect genuine, non-tokenistic improvement throughout the business.


We will endeavour to go above and beyond to facilitate requests for projects by or for underrepresented groups, and to approach individuals from such groups with opportunities for paid collaborations. Shrimps also supports numerous charitable causes with both one off and ongoing contributions.


The Role: Operations & Commercial Manager


Shrimps is looking for a ‘Operations and Commercial Manager” to join the senior management team. Reporting to the Founder/Creative Director you will provide operational and commercial support and strategic leadership to drive Shrimps forward through its next growth stage.

Key Responsibilities:


  • Collaborate with the Founder/Creative Director in setting and driving organizational vision, operational strategy and business leadership
  • Provide commercial operational leadership overseeing the eCommerce, Wholesale, Production and Supply Chain functions within the business.
  • Identify areas of strategic growth to drive sale’s in both the eCommerce and Wholesale channels.
  • Constant review and development of processes, policies and procedures aiming for operational excellence
  • Work cross-functionally with the eCommerce, Wholesale and Production teams to range plan, stock forecasting and management, purchasing and management.
  • Collaborate with the Finance Director to help manage cashflow, create budgets and forecasts, monitoring expenditures and costs.
  • Maintain and build trusted relationships with key customers, clients, partners, and stakeholders.
  • Set and oversee the company calendar, monitoring projects and timelines from ideation to completion.
  • Oversee company operations and employee productivity, building an inclusive and high performing culture
  • Manage weekly meetings with team and identify any issues to be addressed.
  • Other related duties that maybe required from time to time.



The Person:


  • Experience in a similar relevant position with demonstrable knowledge of multichannel consumer businesses.
  • A background or strong understanding of eCommerce / DTC brands preferable
  • Very strong communication skills with excellent use of written English
  • Strong analytical and numerical skills; ability to summarize data and information clearly and efficiently
  • Strong experience using excel for data analysis and reporting
  • Well-organized and efficient with good time-management and prioritization
  • A self-starter and motivated person, who can demonstrate initiative and is able to work independently when needed
  • Accountability and ownership of challenges and the ability to follow through.
  • Creative problem solver with an analytical and methodical approach to tasks
  • Able to drive process improvements and create regular and ad hoc reports
  • Commercially minded and keen to grow with the business
  • Flexible team player with strong communication skills and enthusiasm

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