Digital Product Owner

London (Central), London (Greater)
20 Jun 2022
12 Jul 2022
Contract Type
Full Time

Department: Commercial

Reports to:    Head of Digital & Customer Experience


Our Values:

  • Every day the energy, creativity and passion of Manolo permeates through our business.
  • We believe in the artist and the artisan; we are innovative while still protecting our heritage.
  • We strive for timeless beauty and quality craftmanship.
  • We celebrate curiosity and believe in working proactively and being solution focused.
  • We believe in upholding family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence.
  • We believe in making people smile.




The Digital Product Owner is a critical role in delivering our challenging digital growth and revenue targets. You will create, own, and deliver the design, UX/UI and technical roadmap of and






Product Development


  • Be the product owner for delivering a better customer experience online, the aim is to bring the world of Manolo Blahnik alive and make the customer smile in the process Create a roadmap together with the Head of Digital & Customer Experience that mirrors our 5-year revenue growth ambitions
  • Manage the web development agency and own the development roadmap
  • Define the product backlog and regularly review with all parties involved Assess value, develop cases, prioritise, and brief product development tasks
  • Provide guidance on the design, UX/UI, and development of the front-end architecture of the Manolo Blahnik websites
  • Be the digital project lead in the redesign of
  • Together with the Head of Digital & Customer Experience understand the scope and requirements of any given project and create a project plan where appropriate as well as any other relevant project governance including budget management


Product BAU


  • Ensure Manolo Blahnik websites and supporting services are optimally running at all times
  • Report and manage all website issues until resolved Work with internal teams and with 3rd party agencies to release regular BAU work
  • Responsible for cross-browser and multi-device testing and debugging of all work
  • Create and maintain relevant documentation of workflows, processes & training guides Assist the Junior Content Manager with updating and maintaining all website content always ensuring on-brand presentation
  • Work with the Junior Content Manager in designing & building new assets, relevant landing pages etc.
  • Support with email build as required Own and develop all website functionalities like search and recommendations
  • Ensure best in class use of all Magento plugins Deliver and manage all aspects of A/B testing, including design tests from hypothesis, scheduling, implementation, and reporting Any other ad hoc tasks that may be required 


Key Skills and Experience Required


  • Solid experience working with Magento
  • Front end development & design experience ideally within a luxury ecommerce environment HTML, CSS
  • Good understanding of UI/UX processes and best practices Experience building, coding, and testing HTML emails essential A/B Testing Experience
  • Strong organisational and administrative skills
  • Strong problem-solving skills
  • A diligent approach to work with an eye for detail Strong MS Office




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