Digital Marketing Director

Something Extraordinary Every Day™

Digital Marketing Director

As our Digital Marketing Director at Bicester Village, you’ll be responsible for the Guest Acquisition of our flagship Village. You’ll be creating and executing new strategies both locally and globally across all digital channels (including our website, app and social media platforms) to identify and convert HNW Guests to shop with us at Bicester Village and help us continue our Double Digit Growth.

You‘ll be developing the digital strategy at Bicester Village as a Centre of Excellence within The Bicester Village Shopping Collection, sharing best practice and success with other Villages, integrating new digital opportunities and technologies, encompassing our Guest Knowledge and Engagement (CRM) programmes, our new Virtual Shopping service and our renowned Personal Shopping & VIP hospitality offering.

 

This Digital Marketing Director role is a full time, permanent position based primarily in Bicester Village, Oxfordshire, UK.

 

There’s no one quite like us

The Bicester Village Shopping Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Village Shopping Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

 

What makes you special

Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us as our Digital Marketing Director, you’ll have:

 

·      Experience leading digital within Retail, or within a luxury brand environment

·      Extensive experience in leading, developing and executing marketing campaigns and strategy

·      Examples of where you have achieved quantitative growth targets

·      Proven success of growing consumer relationships within an international organisation

·      An understanding of how to measure, manage and demonstrate ROI

·      Knowledge of GDPR impact on collecting and managing customer data

·      A commercial understanding of retail

 

You’ll be:

 

·      Hands on, highly organised and methodical

·      A great leader, able to influence and collaborate across all levels

·      Someone with a progressive and entrepreneurial mindset

·      Fluent in English (essential), and any additional European language would be an advantage

 

Why we’re exceptional

The key to our success is the quality and commitment of our people. To work in one of the teams at any of the Villages is to play an active role in redefining both the art and the science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast changing world. In return for your Authenticity, Critical Thinking, Innovation, Passion and Vision, you’ll receive a generous salary and we’ll also reward you by:

 

·      Looking after you: You’re entitled to 25 days of annual leave (plus UK Bank Holidays) and your birthday off, plus extra leave if you are getting married or moving. We provide above industry average life assurance cover, income protection, pension, personal travel insurance, dental and eyecare, private healthcare, access to a virtual GP app, Employee Assistance Programme, cycle to work scheme and flu vaccinations

·      Treating you: discounts throughout our villages, discounts with other retailers (known as My Choices) and a very generous employee referral bonus

·      Championing you: you’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career.

 

Come and live your story with us

The Bicester Village Shopping Collection is made up of 1,200 colleagues of 50 nationalities. We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen, and with this in mind we welcome everyone - regardless of age, gender identity, race, sexual orientation, physical or mental ability or ethnicity - to be a part of our family.