E-Commerce Lead France (all genders)
Job Details
This role sits in the Markets Planning & Trading organization, a cross-markets commercial and business planning department that plans and drives the commercial performance of Zalando across all European markets.
In this role, the E-commerce Lead France will serve as the commercial and onsite campaigns owner for Zalando in the French market. The successful candidate will lead the local commercial and campaigns plan and support the FR commercial strategy to reach Zalando sales objectives and close performance gaps. The Retail Lead will bring a strong commercial understanding of the business and its key value drivers, as well as a strong local expertise in order to drive key commercial steering actions and assortment decisions. This is a high-impact, high-visibility role that will have a direct influence on the day-to-day rhythm of Zalando's core consumer business and ensure its continued success.
The role will lead a team of 2 e-commerce professionals. The role reports with a solid line into the Team Lead of Markets planning & Trading France.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHY YOU SHOULD BE INTERESTED
- Drive the commercial campaign planning for France with full ownership of the local commercial plan. You will be responsible for creating compelling local commercial and voucher strategies to maximise conversion in close collaboration with the FR Head of Planning & Trading, Commercial planning and Pricing teams considering topline and bottom line objectives.
- Lead key sales events in France (e.g Cyber week, Soldes) and ensure commercial alignment of communication plan, customer journey, game plan and offer consistency, resources and enablement of the teams (CRM, Marketing, Global Sales campaign team, Partners, ZMS...)
- Drive the categories performance in France through local business insights, assortment analysis and localization of our assortment strategy in collaboration with various cross-functional stakeholders (Supply incl. categories and logistics, tech, local marketing team)
- Own the Onsite and Customer journey with full accountability for a seamless customer journey across all touchpoints. You will be responsible for identifying key users and competitive insights to develop business opportunities with internal DX teams (e.g. UX, UI, A/B-tests), guarding local customer and commercial interests
- Participate to cross-functional projects for France, developing and implementing new business opportunities and launches of new features in France (e.g Pre-Owned offer, Connected Retail or Plus Membership)
- Support the France strategy through closely collaborating with the local General Manager and several local functional team such as Brand Marketing, Pricing, Supply, CRM
- Lead and develop the France retail team of two people
- You have a Master's degree in Business, Economics, Marketing or equivalent
- 6+ years of experience in retail, business or consulting and a previous experience in E-commerce with a good understanding of online business models.
- Strong understanding of the French fashion market and knowledge of complex business models (Full price, Off price and Second hand business)
- Proven strong analytical skills combined with knowledge of trends and fashion. You are data-driven and can derive insights and business recommendations from quantitative sources
- You have experience in leading a team
- Experience with working in a fast-paced dynamic environment. You enjoy change, quick thinking and making decisions
- Team player you are well organized and feel comfortable leading several key projects with different stakeholders while acting as an owner and keeping high priority in mind to drive the business forward
- Great communicator and facilitator, you are fluent in French and English
Career Development
- We offer peer-to-peer performance reviews twice a year
- Learn and develop through our extensive Zalando training platform
- Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
- Support from an international team of experts; mentoring and professional development opportunities
Wellbeing
- 2 days paid leave per year for volunteering
- Minimum of 27 holiday days per calendar year
- Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
- Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources
Flexibility
- Flexible working hours
- Relocation assistance available for internationals
- Home office equipment available for hybrid working, to support you working from home
- Hybrid working model with 60% remote per week
- Opportunity to work from abroad for 30 (working) days per calendar year
Financial
- Access to the employee shares program
- 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
- Discounts from a wide range of external partners
Family
- Employee parents' forums and employee resource group
- Supported transition into and out of parental leave, with a buddy and re-onboarding plan
- 3 fully-paid child sick days per year
- Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 25 markets.
Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.
Our values: https://jobs.zalando.com/en/our-founding-mindset
do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability
Follow us on Instagram: instagram.com/insidezalando
Please note that all applications must be completed using the online form - we do not accept applications via email.
Company
Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.
Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.
Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.
- Fashion Store
Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
- Offprice
The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
- Zalando's Private Labels
Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
- Zalon
Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
- Zalando Marketing Services
The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
- Zalando Fulfilment Solutions
Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
- Zalando Partner Services
Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.
With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.
- Website
- https://jobs.zalando.com/
- Telephone
- +49 (0)30 2759 4693
- Location
-
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany
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