Retail Operations Manager

New York City, New York (US)
21 Jun 2022
21 Jul 2022
Contract Type
Full Time

The Retail Operations Manager is responsible for assisting in strategizing, creating, and executing projects and programs that drive growth and profitability in our stores. This position will continue to develop effective communication, workload planning and project management to achieve operational excellence across stores. This role is based out of our New York Corporate office and reports to the Senior Retail Operations Manager.


  • Partner cross functionally to support the streamlining of retail communications between the corporate office and retail stores
  • Send formatted communication twice weekly
  • Manage inventory movement, discrepancies, and reconciliations
  • Perform routine store audits both in person and virtual
  • Mange the creation and implementation of standard operations procedures (SOPs)
  • Assist the new store opening process by managing vendor relationships and account setup, supply, and technology orders
  • Manage policy and procedure to ensure updates are maintained and communicated
  • Escalate day to day technology issues in stores
  • Develop training guides for stores
  • Evaluate operations in stores on a regular basis to make process improvements or simplification recommendations to reduce workload and ensure standards are met
  • Oversee stores supplies including rolling projections and monthly supply orders
  • Own all store related production issues and requests
  • Manage and execute all R&M requests from store staff
  • Organize and format monthly recaps and newsletter
  • Create store directives and contest posters
  • Assist with physical inventories one – two times per year
  • Partner with Area and Visual Managers to determine retail store personals allotment
  • Organize team workshops inclusive of General Managers Conference and various retail functions


  • 3-5 years relevant experience
  • Strong organizational skills and attention to detail
  • Proficient in excel and power point
  • Communicates effectively and professionally
  • Self-starter, team oriented and creative thinker
  • Ability to multitask
  • POS experience a plus

At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.

Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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