Head of Commercial Pricing - Zalando Lounge (all genders)

28 Jun 2022
07 Sep 2022
As the Head of Commercial Pricing, you lead the team responsible for defining, implementing and constantly improving our pricing strategies across all markets and categories. You own pricing investment decisions end-to-end worth several billion Euros each year: you strategically define how to use these investments to support building winning customer propositions in each market and drive sustainable growth; you reflect these strategies in KPI targets and guide with your teams towards them while ensuring operational excellence.

You work with senior leaders across the company to build joint commercial short to long term strategies which enable us to reach our ambitious topline and bottom line targets. You work with our analytics, product and tech teams to foster data based decision making and contribute to building state of the art algorithmic pricing systems which help you bring your pricing strategies to life.

You lead, manage, and develop a growing team of pricing managers and business developers. You engage them in your vision for Pricing, you enable them to deliver best in class pricing decisions and operations in their area of responsibilities, you foster a growth mindset where team members develop to achieve high performance and build a strong career with Zalando.
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
  • You own end to end responsibility for pricing investments across all markets and product categories by tailoring our pricing approach to ensure winning pricing offers for our customers in each market and drive profitable growth.
  • You put data at the centre of your decisions: you plan, forecast, steer and control our main KPIs to ensure that our pricing is effective and our financials healthy. You leverage analytics to generate the insights you need to back up your strategies and investment decisions.
  • You partner with the product, data science, and engineering teams to create performant data products involving machine learning, modelling or other advanced analytic techniques. You work with them to define and build the technical landscape which will enable you to achieve operational excellence.
  • You drive change to bring pricing steering to the next level, by reflecting our overarching pricing strategy in concrete milestones for your team, coordinating the work to deliver on these milestones with pricing dedicated teams and your stakeholders.
  • You lead, manage and develop a growing team of pricing managers and business developers to ensure high performance, engagement, and people growth while creating a stable, motivating, and supportive team set-up
  • You are a proven People & Business leader with 8+ years of commercial/strategic pricing experience (preferably within E-commerce or Consultancy) and ideally 4+ years of people leadership (experience leading leaders considered a plus)
  • Strong educational background demonstrated by a degree in Economics, Mathematics, Social Sciences, Business Administration (Quantitative field) or similar
  • Excellent business acumen (ideally gained in an e-commerce/retail environment) with strong knowledge about the relevant KPIs and their financial implications
  • Strong analytical mindset with the ability to transform data/insights into strategies putting the customer at the center of our actions
  • Excellent communication skills (both written and verbal) with the ability to draft compelling strategies in close alignment with multiple and diverse stakeholders from all seniority levels. Collaborative mindset embodying High Challenge, High Support when working with your team and stakeholders alike
  • Proven track record of leading & managing a high-performing team in a very dynamic environment
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance for internationals
  • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute
Zalando Lounge is an online shopping club for fashion and lifestyle products in 14 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Zalando Lounge is so much more than discounts. Our strength lies in our focus on fashion: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.


Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.