Sr. Manager, Change Management Communications - Asset Protection (Remote)

Gap Inc.
San Francisco, California, United States
01 Jul 2022
17 Sep 2022
About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

In this role, you will provide end-to-end change management communication and storytelling support within the Asset Protection Team. You will engage diverse stakeholders (i.e., senior leaders, front line staff, and all levels in-between) to ensure that business and organizational changes are effectively communicated through the entirety of the Asset Protection organization. The ideal candidate effectively manages acting as a strategic communication advisor to leaders, manages employee communications channels etworks, and composes communications assets. Knowledge of the Prosci ADKAR model is preferred, but not required.

What You'll Do

  • Structure- Applies methodology and what we know about people, change, and results and organizes it into a simple process that teams can execute to develop change management strategies and plans that increase adoption and team effectiveness.
  • Strategic Communications Advisor: Provide senior leaders and people leaders with recommendations to ensure communication through the entirety of the Asset Protection organization. In this capacity, you will build skills and confidence among leaders to communicate timely information that impacts their teams.
  • Compose Communication Assets: Package content in a clear, more consumable format. Create and distribute communications assets (i.e., emails, PowerPoint slides, newsletters, etc.) to relevant audiences across the entirety of the Asset Protections organization.
  • Facilitator: Lead meetings and facilitate sessions required for change management. These sessions may include but are not limited to case for change development, leadership/stakeholder alignment workshops, change network activations, etc.
  • Manage Communication Channels/Networks: Develop a holistic communications channels etwork (i.e., MS Teams, Gap Thread (if applicable), etc.) to distribute messages to all employees. This should include guidelines and standards for all employees to ensure proper usage and minimize risks.

Who You Are

  • Regularly influence leadership team decisions. Ability to inspire trust and followership in others through pragmatism, business acumen, ability to communicate clear rationale and active drive.
  • Strong storytelling skills; experience developing content and project managing the creative process.
  • Comfortable taking risks and embracing innovation, a risk-taker who can push the organization for new outcomes.
  • Passion and curiosity for the business; understand the competitive landscape; strong business orientation, drive for results, and desire to win; Comfortable driving change and embracing innovation in face of ambiguity and complexity.
  • Expertise and experiencein large-scale, fast-moving, change activities - proven success influencing org. design outcomes with senior leaders
  • 7+ years of work experience including projects with a complex scope and with system and process implementations
  • Ability to be flexible and quickly adapt to change with an eagerness to learn and demonstrate resilience
  • Curiosity for technology, what drives the business, and understanding how individual stakeholders approach their roles
  • Proven track record of collaborating with a range of cross-functional teams, successfully worked through others, and ability to establish strong relationships
  • Solid understanding of how people experience change, and how change management affects their experience
  • Ability to influence and clearly articulate messages to a variety of audiences including presenting to multiple levels of an organization and executive leadership
  • Ability to anticipate obstacles, offer solutions, identify resources and influence others to move toward a common vision or goal
  • Organized with a natural inclination for planning strategy and tactics

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row. US Candidates - Non NYCPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.US Candidates - NYCBeginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).

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