Senior Process Manager Supply - Zalando Lounge (all genders)

01 Jul 2022
12 Sep 2022
As a Senior Process Manager (all genders), you will be responsible for design, documentation, optimization and automation of processes that represent the basis for the day to day work of Zalando Lounge┬┤s Buying department. You strive for ensuring operational and business excellence across all buying processes, from supplier offer to order.


At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:

Our employee resource groups:
  • You identify potential for optimization and implementing standardizations for the buying processes while keeping in mind the business model.
  • You evaluate and map existing business processes to new standardized ones involving a change in tooling and ownership of responsibilities.
  • You are responsible for the preparation, execution and post-processing of different process workshops, which are necessary to ensure the feasibility of the proposed processes.
  • You are the the first contact person for Zalando departments in regards to Buying processes and will actively cooperate with them in order to implement new or optimise existing Buying processes.
  • You keep all stakeholders and teams abreast of relevant procedural changes and oversee training of staff where appropriate.
  • You have completed a Bachelor's or Master's degree in Economics, Business, Process Design or a similar subject.
  • You have at least five years professional experience working on projects, process optimization, process automation or in similar positions.
  • You have experience in process visualisation using Signavio, great logical thinking and experience at communicating with the different stakeholders within the Zalando Lounge Supply team and the Zalando SE.
  • You are up for an exciting challenge in which you feel comfortable independently driving projects forward and autonomously achieving our goals.
  • You are quick thinking and proactive attitude, which also means you keep on top of things in a fast-paced environment, while embracing collaboration. Being able to work in a team as well as being very independent.
  • You have excellent written and spoken communication in English, German is a plus
  • Passionate about promoting inclusive culture practices and processes that are models for others.
  • You have very good knowledge of MS Office, especially MS Excel.
  • You are confident with Lean Management or Six Sigma methods.
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance available - subject to prior agreement
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

Follow us on Instagram:
Zalando Lounge is an online shopping club for fashion and lifestyle products across Europe. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Zalando Lounge is so much more than discounts - we turn Explore Mode: ON. We take our customers on a treasure hunt, and showcase great deals from sought-after labels to niche brands, from famous international names to trendy luxury brands. Our customers are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it. Join the Lounge team, and turn your explore mode on!

Please note that all applications must be completed using the online form - we do not accept applications via email.

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