Personal Assistant

London, United Kingdom
06 Jul 2022
21 Jul 2022

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.


To provide a comprehensive level of administrative and organizational support to the Executive to ensure smooth and efficient running of the function. Acting on behalf of the Executive to take action and decisions in agreed areas of responsibility.


  • Partnering closely and working as a true right hand to the Executive
  • Thorough understanding of departmental priorities and those of the Executive and using this to proactively manage the diary, requests and workload
  • To act firmly and decisively, with charm, in managing both the Executive's agenda and meeting schedules and to take decisions accordingly, while prioritizing the needs of both the Executive and the business
  • Extensive diary management including daily management of scheduling and rescheduling of appointments, communicating with attendees, flexible approach to changing schedules, ensuring appointments are met and correct facilities have been booked.
  • Ensuring the Executive is fully prepared for each meeting, providing background information and previous meeting notes for all external and internal meetings
  • Build strong relationships across the stakeholder group - Ex ecutive Committee, Senior Leadership Team, Leadership Team, Exec Admin function and any relevant external committees
  • Extensive travel organisation including flight, hotel, car bookings, applying for necessary visas for travel, research for the most cost effective travel options and production of detailed travel itineraries
  • Processing expenses in line with company policy
  • Review of direct report expense submissions before Executive review
  • Maintaining required records for the team (travel, sickness, holidays)
  • Coordinate and/or lead ad-hoc projects, as requested by the Executive
  • Attend relevant meetings, taking notes as requested and distribute to attendees
  • Ensuring Senior Leadership Team meetings, quarterly check-ins and review meetings are diarised within the correct timeframes and requirements
  • Producing general correspondence to both internal and external stakeholders
  • Ensure a VIP service for all guests
  • Full inbox management including message review, flagging/highlighting, drafting and responding
  • Handling IT and maintenance queries
  • Organising events at the request of the Executive (team gatherings and global townhall meetings)
  • Respond to and declare any external invitation and speaking requests
  • Ensuring phones are answered politely, quickly and efficiently
  • Opening and distribution of all post
  • Support and manage the other PA's within the department, including arranging weekly group meetings, individual check-ins, providing training and guidance, leading by example through best practice and ways of working.


  • Previous experience of working as an EA/PA at a senior level in a highly discrete role.
  • Experience of working in global corporate organisations preferred
  • Demonstrating the ability to prioritise workload and problem solve
  • High level of professionalism, commitment and ability to express opinions in a clear and practical manner.
  • Strong administrative and organisational skills with high attention to detail
  • Ability to build strong and trusted relationships
  • Proactively think ahead, anticipate needs and be confident in taking the initiative.
  • Highly computer literate, particularly in Outlook, Word, PowerPoint and Excel.
  • Concur, SAP and Ariba knowledge desirable.
  • Understanding and adherence to the Exec Admin processes and ways of working - filing, file naming conventions, cover and handover procedures
  • Experience of managing/overseeing other PAs preferable
  • Experience with using technology for meetings (VC, teleconference, Skype, Webex)


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || EXECUTIVE || NO DEPARTMENT || n/a ||

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