Senior Transport Manager (all genders)

13 Jul 2022
10 Aug 2022
The Transport Solutions team is a local team based in Berlin. The team takes care of all actions and issues concerning middle mile transport (linehauling) acros Europe covering 27 countries using in excess of 30+ linehaul carriers. It covers different transport flows including Outbound Transports, Internal Transports, Return Transports as well as Inbound Transports from the Inbound Distribution Centers (IDCs) to the Zalando Warehouses.

Reporting to the Head of Transport Solutions, this is a single contributor role initially with an opportunity to grow into a team. You are supporting the overall goal is to get all orders delivered fast, on-time and at the lowest costs to the last mile carriers in the destination countries for delivery to end-customers.

As a Senior Manager Transport you provide a constant deep dive into our current linehaul lanes and review to de-complicate and reduce cost by 3-5% p.a. from the total linehaul transport spent.

Initiatives that will drive a reduction of complexity includes the eliminating non-value adding activities, reducing the number of CEP carriers served by warehouse moving transportation deviations management to be managed by the shipping team within the warehouses, etc. Initiatives that will improve the cost basis includes activities that allow the improvement in ad-hocs and truck cancellations, improving the truck utilization, improving the round-trip share, xdocking, sortation at Zalando warehouses or external sort centers, milk-runs as well as optimizing the sequencing of truck departures to ensure trucks are fully utilized.

In this role you have the chance to grow your network and meet many different key players in the European carrier network. Secondly, you partner with our great Zalando teams to align our strategies and share best practices, improve customer experience and minimize disruption across all services.
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:
  • You'll work to change the norm, push the boundaries of convenience, speed, services and costs for our customers.
  • You'll partner with external colleagues such as Controlling and Warehousing as well as internal colleagues from Team Transport such as Delivery Solutions, Linehaul Operations, Linehaul Tendering & Contracting in order to identify key opportunities
  • You'll work closely with carriers and contribute in growing our network
  • You'll work in projects to improve costs
  • You'll exchange best practices with other Zalando teams
  • You'll onboard new countries carriers and services
  • You bring previous relevant experience in linehaul management, expertise in warehouse or last mile operations.
  • You have previous leadership experience and you are a strong team player
  • You are able to communicate fluently in English, German would be a plus and any other European language would be valued positively
  • You have critical thinking with an analytical mindset and you bring financial awareness. You are proficient with Microsoft Excel
  • You are detail oriented and you drive comfortably in a fast-paced environment
  • You have the ability to communicate with stakeholders at all levels throughout the business
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance available - subject to prior agreement
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

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Please note that all applications must be completed using the online form - we do not accept applications via email.

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