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Product Safety Manager (all genders)

Employer
Zalando
Location
Berlin
Closing date
11 Oct 2022

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Job Details

As a Product Safety Manager (all genders), you ensure that Zalando's customers are not just delighted by their purchases, but that they can trust that the products they purchase are both compliant and of high quality. Together with your team you are responsible for improving and implementing product quality assurance and product safety standards in line with the latest updates and best practices from the wider industry. It will be your goal to mitigate the risk of items arriving to our customers by optimising the existing control processes.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
  • You have experience in product quality and product safety within the fashion (apparel and footwear) and fashion adjacent industries (toys, sports, beauty, electronics)
  • Awareness of compliance systems and legislation governing product compliance
  • Awareness of European and National compliance for consumer products- ability to understand and translate these directives into actionable compliance measures
  • Execute a robust compliance programme which includes due diligence measures, compliance checks, documentation review, test report checks, return management
  • Direct link to the commercial business for compliance and quality topics of products. Sharing information, guiding and training
  • Ability to liaise externally with partners onboard to the Zalando compliance system and mitigate any potential risk
  • Strong Data orientation, compiling the right information and analysis to deliver the key message
  • Project management skills to methodically define problems, methodically approach and deliver sustainable solutions
  • Ability to liaise internally and externally with stakeholders to find the most appropriate information/solutions
  • Drive continuous improvement plans within the organisation, internally in team and external
WE'D LOVE TO MEET YOU IF
  • Background in both product safety and quality with a passion for process improvement and implementation (manufacturing processes, foundation of product life cycle, testing, EU legislation)
  • Quality testing or product developer in toys, sports, beauty, electronic, footwear or fashion industry is beneficial
  • Strong communicator, ability to train and deliver clear presentations
  • Independent worker, great stakeholder management
  • Chemical testing laboratory background or chemical knowledge is beneficial
  • Proactive, fast learner, problem solver, comfortable working in English
  • Strong data profile
OUR OFFER
Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days a year
  • Hybrid working model, with flexible hours and up to 60% remote
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available
ABOUT ZALANDO
It's the perfect time to join Zalando's journey, from being a pioneer in the world of e-commerce, to becoming the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/our-impact/domore-our-sustainability-strategy

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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