Tailor

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

S upport the retail sales team in measuring new customers, fitting garments and assess, mark up and organise garments for adjustments as required

RESPONSIBILITIES

• Demonstrate high levels of capability in the measuring, fitting and skilful marking of finished garments for alteration
• Provide customers with a first class service at all times by interacting with them in a professional and friendly manner
• Administer, organise and carefully inspect customer orders, alteration documentation and workroom returns
• Maintain effective internal communication between the department, main factories and local adjustment workrooms as and when required, including ensuring that customers are advised when garments are ready for collection
• Become competent in selling garments and accessories
• Build a local network of resources (e.g. knitwear / leather specialists) to support in delivering results

Connecting with others

• Store APP team
• Sales Associates
• Senior Sales / S e rvice Leads

PERSONAL PROFILE

QUALIFICATION AND SKILLS

• Positive attitude and willingness to learn
• Enthusiasm and drive
• Good attention to detail
• High level of tailoring skills
• Business-like & well-groomed appearance
• Professional time keeping standards

EXPERIENCE

• Minimum 5 years tailoring experience, ideally from other fashion brands or within clothing factories in a whole apparel role
• Experience within a retail environment

MEASURES OF SUCCESS

• Efficiency and accuracy of service to the Sales teams
• Effective management and maintenance of tailoring room and associated resources
• Performance in the Burberry Experience Evaluations

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: USA || Illinois (US-IL) || Chicago || RETAIL OFFLINE || MAINLINE || n/a ||