HR Administrator (Tommy Hilfiger/Calvin Klein)

Recruiter
PVH
Location
London, United Kingdom
Posted
22 Jul 2022
Closes
26 Aug 2022
Ref
PVH1USR32918WDINTERNALENGLOBALEXTERNAL
Function
Human Resources
Level
Manager
Hours
Full Time
With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.

Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.

Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognised for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment.

About THE ROLE

The PVH HR team are a group of focused, forward thinking and commercial individuals all passionate about offering an outstanding colleague experience.

Working at pace, the team operate autonomously and has the ownership to deliver solutions that enable their stakeholders across the business.

The HR Administrator/Coordinator works within the operations team, they are the foundation that allows the business to fully support their people throughout the employee life cycle.

This role is responsible for providing high quality support and service to our store teams and other business areas as required. They create, maintain and improve processes, ensuring that all people data is accurate and delivered on time and to agreed standards.

Responsibilities include:
  • Act as a HR professional, providing expert support and advice to the business on all employee lifecycle elements and best practice for retail
  • Preparing and organizing HR documents to support the employee life cycle
  • Develops stakeholder relationships and engagement
  • Works with stakeholders to increase their knowledge and ensure teams in the business are ready for any process or system changes
  • Ensure that all incoming calls, queries and emails are dealt with according to current SLAs.
  • Pull weekly and monthly scheduled reports
  • Review and improve own individual performance in relation to KPIs and SLAs
  • Play the role of "super user" for current HRIS (Workday)
  • Continuously review, challenge and adapt transactional processes to ensure fit for purpose.
  • Upskilling and training stakeholders on "HR Best Practice"
  • Maintain constant communication with stakeholders to ensure a consistent and excellent level of service is always provided
  • Audits data in line with auditing process
  • Supports People Experience Director and HR Specialist in ad hoc projects
  • Escalates issues that may arise to HR Specialist in a timely fashion
  • Proactively look for opportunities to develop self and share development opportunities with team members.

About YOU
  • You'll have previous customer service / HR experience (CIPD Preferred).
  • You'll have experience of using HR Information Systems e.g. Workday
  • You'll be proactive, results driven and comfortable to put solutions on the table.
  • You'll be computer literate, proficient in Microsoft Office suite and Visio.
  • You'll have the ability to maintain confidentiality and display discretion at all times.
  • You'll have excellent attention to detail.
  • You will be customer focused, demonstrating a passion to deliver a quality and consistent service on time, every time.
  • You'll have excellent organisation and time-management skills demonstrating the ability to multitask and prioritise own workload.
  • You'll be a team player.
  • You'll have strong stakeholder management skills and the ability to build relationships with ease.
  • You'll be professional and be able to demonstrate that you can communicate with colleagues of all levels.
  • You'll work well with change, being able to quickly adapt and work with pace.
  • You'll be self-aware who seeks feedback as a way to improve.

About WHAT WE OFFER

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

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