Stylist - Store
- Recruiter
- The Fold
- Location
- SW1X 9RX
- Posted
- 25 Jul 2022
- Closes
- 25 Aug 2022
- Function
- Retail
- Level
- Entry Level / Assistant
- Contract Type
- Permanent
- Hours
- Full Time
Description of the Role:
- Full-time position reporting into the Store Manager.
- Holding one on one customer appointments in store through personal styling sessions and customer drop-ins. Styling the collection with clients (great brand and product knowledge).
- Overseeing the alteration process with clients.
- Capturing customer preferences, follow ups and information via CRM system.
- Build up a personal client base and be proactive about ways to build recognition of The Fold.
- Involvement in brand events.
- Stock management and understanding of our processes.
- Work alongside the styling team to deliver sales targets.
- Maintaining high retail standards on the shop floor (keeping the shop floor tidy throughout the day, steaming stock, VM refreshes).
The Expected Approach:
- This is an incredibly varied role, that will allow the candidate to work as part of a fast growing, tight-knit fashion brand.
- A “can-do” attitude and willingness to roll up your sleeves is required!
- We offer late night appointments, so the expectation to be flexible with evenings and Saturdays is crucial.
Taking on the role you will be:
- Have relevant retail experience working in a store, boutique, styling or a similar environment.
- Be familiar with high-end sales processes, behaviours, and brands.
- Be passionate about styling and building customer relationships.
- Be a committed energetic, motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of The Fold team.
- Have a basic understanding of KPIs within a retail environment.
- Be motivated within the showroom team and be prepared to oversee many different tasks within this role.
- Understanding the importance of styling as well as the behind-the-scenes/administrative aspects of the role.
- Experience with alterations is beneficial but not required.
- Be able to handle customer service issues and challenges in a professional, calm manner and think on their feet to resolve issues.
- Be confident to reach out to new clients in person and on the phone.
- Be driven to exceed targets and be focused on optimising sales opportunities with an eye on growing the brand through each incremental relationship and sales.
- Be extremely passionate about The Fold, and act as an ambassador for the brand at every opportunity.