Assistant Store Manager

Location
SW1X 7XL, London (Greater)
Posted
26 Jul 2022
Closes
26 Aug 2022
Function
Retail
Level
Manager
Contract Type
Permanent
Hours
Full Time

Assistant Store Manager (Morris & Co. Home Emporium at Harrods)

We have an exciting opportunity for an Assistant Store Manager to work as an ambassador of the Morris & Co. brand, effectively driving the business in Harrods ensuring maximum profitability and productivity. You will support the store manager where required whilst contributing to the overall team.

This opportunity has arisen from an exciting collaboration of two heritage and iconic brands (Harrods & Morris.co.), named Morris & Co. Home Emporium, an exclusive B2C lifestyle offering of beautiful products.

 

Responsibilities

  • Developing schemes for VIP customers
  • Outstanding sense of customer service, sense of initiative and commercial creativity with Interiors sensitivity
  • Maintaining an outstanding presentation of the Morris & Co. brand
  • Translating the corporate guidelines and sets directives to elevate the brand presentation at the store level
  • Communicating local market knowledge to ensure solutions being planned meet the needs of the customer
  • Building rapport with customers to sell the full lifestyle concept
  • Working with customers to create schemes for their homes, offering a design service with our product portfolio
  • Providing visual assets and mood boards in order to communicate design schemes and confirm orders with clients (upselling and cross-selling)
  • Must have a strong understanding of fabrics and wallpapers, and how to build a scheme
  • Partnering with clients to understand their business objectives and maximise sales performance in the most efficient, cost effective and commercial manner
  • Taking accountability alongside Store Support for the health and safety management of the store
  • Supervising loss asset protection and risk management
  • Control stock loss within the boutique budget and implement stock audits effectively
  • Ensuring you and the team deliver the Morris & Co. experience to every Client
  • Create a positive work environment, for customers and colleagues
  • Proactively source products for customers as required and operate an efficient sampling service

 

Skills & Experience

  • Flagship Boutique retail experience in the luxury goods sector.
  • Excellent communication and relationship building skills
  • A passion for Morris & Co. and our collections
  • Keen interest in culture and art
  • Highly self-motivated individual, good at negotiating and have interpersonal skills with the desire to develop these skills further
  • Strong business sense and industry expertise
  • Self-driven, results orientated and a positive outlook
  • Strong analytical and numerical skills. You can build and explain financial models and have strong spreadsheet skills
  • Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint
  • Proven track record of achieving targets and driving sales growth in a business
  • Business related Degree and/or equivalent preferred
  • UK/EU Drivers Licenses
  • Ongoing CPD and up to date personal development plan
  • European languages (desirable, not essential)
  • Formal sales training (strong advantage, not essential)

 

About us

Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products.

In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of 7 quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Archive, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks.

Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V.

We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

Sanderson Design Group is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

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