Business Process Specialist

Long Island City, New York
27 Jul 2022
08 Aug 2022
Full Time

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview:

The Business Process Specialist serves as a subject matter expert and project manager in driving the rollout and adoption of new and existing merchandising processes and systems. This includes ongoing collaboration with multiple cross functional teams within Macy's and Bloomingdale's.

Essential Functions:
  • Understanding detailed current and future state processes and systems in order to drive strategic growth
  • Driving and managing the testing, learning and roll-out of new processes and systems
  • Leading the inventory process for select vendors through planning, scheduling communication, training, supporting physical taking, and reconciling.
  • Standardizing and documenting support requests and solutions; including identification of requests as either systems issue, learning opportunity or change management opportunity.
  • Collaborating with cross functional teams on learning opportunities or gaps
  • Providing post-implementation support through analytics
  • Quickly and effectively resolving merchant, store associate, and vendor inventory issues

Qualifications and Competencies:

Bachelor's Degree from a 4-year college or university

3-5 years related experience
  • Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
  • Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels. Detail oriented.
  • Ability to think creatively, strategically and technically
  • Ability to work a flexible schedule based on department and Company needs

Physical Requirements:
  • Requires prolonged periods of sitting, with occasional standing
  • Occasionally requires walking, bending, reaching, hearing and talking
  • Continuous use of computers and other office equipment
  • Frequently lift/move up to 10 lbs.

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

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