Senior Manager, Omni Experience Strategy - Remote

Old Navy
Atlanta, Georgia, United States of America
28 Jul 2022
12 Aug 2022
About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

The Omnichannel Experience Strategy team defines and evolves the Old Navy omni vision and strategy, identifies and evaluates opportunities, and works closely with multiple cross-functional partners, including ecommerce, stores, marketing, production management, operations, innovation and merchandising to build omni capabilities and drive initiatives from inception to execution. The Omnichannel Strategy Senior Manager contributes to critical projects across these three focus areas, partnering with and mentoring other team members. Come join our team!

What You'll Do

  • Contribute to Old Navy omni experience vision, strategy and roadmap through research, analysis, and synthesis:
    • Conduct market, competitor, and customer research and synthesize findings to inform the vision and strategy
    • Develop and execute quantitative and qualitative analyses
    • Synthesize insights and findings, develop storylines, and communicate opportunities to senior management
  • Work with cross-functional partners on omni initiatives in support of the Old Navy omni strategy
    • Drive hypothesis generation, development of financial models, ideation, work planning, testing, iteration, launch and scale of omni capabilities
    • Develop executive-level presentations for key stakeholder conversations, including leadership meetings

Who You Are

We are looking for someone who is self-motivated, high-energy, and easy to work with! Desired qualifications include:
  • Bachelor's degree or equivalent experience
  • 6-8+ years of professional work experience, with ideally 2-4 years in strategy consulting, corporate strategy or business strategy
  • 2+ years of experience/exposure to the omnichannel retail space; understanding of the landscape, key drivers and retail fundamentals
  • Analytical skills, including strong Excel skills
  • Structured, strategic thinking and logical communications, including strong PowerPoint skills
  • Excellent communication skills (both verbal and written) and demonstrated success working closely or interacting with senior executive leadership
  • Interpersonal skills, including ability to build consensus and work collaboratively across levels and functions
  • Proven organizational and multi-tasking skills, including planning, time management, attention to detail and ability to meet critical deadlines
  • Self-starter and independent with willingness to "roll up your sleeves"; nimble and flexible with regards to changing priorities and business needs.

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row. US Candidates - Non NYCPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.US Candidates - NYCBeginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).