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Stock & Supply Chain Assistant

The Fold
NW10 6NF, London (Greater)
Closing date
19 Aug 2022

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Job Details

Description of the Role:

Stock & Supply Chain Assistant is a Full -time position reporting to the Operations Stock & Supply Chain Manager. You will be joining the team at an exciting time as we build new processes and new ways of working to achieve the company’s ambitious sales growth. Working with the Operations Stock & Supply Chain Manager as the contact for the Warehousing & fulfilment partners Torque and liaising with our freight forwarders. You will be working closely with a variety of business functions in all matters related to stock and product, will be driven to learn, and become an invaluable team member of a successful fashion brand.

What you will do:

Logistics / Intake

  • Working with production & buying on Freight consolidation of finished garments.
  • Works with freight forwarders and factories on vessel dates, booking and tracking shipments.
  • Ensures product is ready to be available for intake.
  • Master data (pre-advice), packing lists, and customs documentation.
  • Works alongside production to prepare consignment notes for EU CMT shipments.
  • Updates the delivery schedule and makes the product team aware of any delays/issues and provides solutions to resolve.
  • Updates intake tracker for Torque and communicate any priorities, and delays on inbound stock.
  • Communicates any issues that may impact the customer to the customer care team and works to resolve.

Logistics / Torque Management

  • Is the main point of contact between The Fold and all Logistics partners. (Torque/FF’s)
  • Issues torque with weekly intake & dispatch forecasts. (variance to long term plan).=
  • Escalates any day-to-day issues to Supply chain and stock manager and ensures best practice is being followed.
  • Monitoring orders/return levels at Torque and provides guidance on priorities.
  • Works closely with DHL/European carriers.
  • Monitoring deliveries, costs and raising any issues.
  • Contributes to business sustainability practices.

Stock Control

  • Is accountable for actioning stock movements within the business including stocks takes from Torque, Stores.
  • Weekly reconciliation of Torque stock report & NetSuite to negate any shortages issues.
  • Making all necessary NetSuite inventory adjustments. 
  • Working with Torque on faulty garment process and ensuring all stock is accounted for a moved correctly on Netsuite.
  • Understand the throughput of stock through the DC / manages shortages

Reporting & Analysis / Systems

  • Is a business Netsuite super user and fully understands the integration between all relevant systems relating to operations & stock,  works on processes to improve IT integration.
  • Substitutes.
  • UK Returns service tracking.
  • Automated returns email.
  • Global E.
  • Patchwork integration. 
  • Updates consumables report supporting the stock & supply chain manager on the effective ordering of consumables.
  • Is accountable for the maintenance of the delivery schedule.
  • Understands the range plan and impact of stock movements on this and the WSSI.


  • Supports the Stock & Supply chain manager on any projects by providing analysis to support

Taking on the role you will be:

  • Be enthusiastic and proactive, with a hard-working, conscientious attitude.
  • A great team player with a positive, can-do attitude, who is committed to learning more and investing in their Merchandising career.
  • Highly organised, with great multitasking skills.
  • Demonstrate meticulous attention to detail.
  • Strong analytical skills and is advanced in the use of Excel for large data handling, template and ad-hoc report building.
  • Collaborative approach and ability to build relationships across various departments.
  • Show excellent ability to communicate effectively and work well in a fun and busy environment.
  • Enthusiastic and flexible in response to ever-evolving business and ad-hoc requests and tasks.
  • Have a real passion for fashion and e-Commerce.
  • Desire to work in a fast-paced, entrepreneurial environment with a can-do attitude.
  • Be capable of decision making and able to use initiative
  • Want to bring whole self to the business to be a problem solver, team player and a supportive attitude to the team

Benefits of working with The Fold:

  • Pension Smart Pension.
  • 25 days holidays in addition to the usual bank holidays.
  • Modern West London office with complimentary drinks and fresh fruit.
  • Inspiring Q&A talks with leading professionals.
  • A Fold Gift card twice a year. (After successful completion of probationary period)
  • Staff discount policy includes an allowance to spend per season and 50% off the full retail price.
  • A National Art Pass – lets you enjoy free entry to hundreds of museums, galleries and historic houses across the UK and 50% off major exhibitions.
  • Bike-to-work scheme.
  • Regular team socials

The Fold is an award-winning womenswear brand with a mission to empower women to realise their ambitions. The brand creates beautiful, high-quality collections to help women to feel their most confident selves. The Fold has a wide-reaching international audience and has dressed some of the world’s most influential female leaders and innovators.

Join The Fold Team:

We are an ambitious, supportive and passionate team who love what we do. We are founder-led, and we lead by example – never compromising on quality. We are committed to encouraging equality, diversity and inclusion across our business and within our teams, creating equal opportunities for employees and applicants.



Founded in 2012, The Fold is a brand devoted to working women – creating timeless pieces that offer impeccable finish, durability and unique contemporary design. 

Founded to empower women to realise their ambitions, The Fold is committed to creating truly unique, high-quality designs that are both flattering and functional. Our direct-to-consumer British brand has dressed some of the world’s most successful and stylish female leaders and innovators. We’re a dynamic, founder-led business with a commitment to encouraging diversity and equal opportunities for all. We strive to lead by example – never compromising on ethics or quality – and we’re on the road to becoming the go-to global brand for working women. Big things are coming, so why not join The Fold? 



Find Us
+44 (0) 20 7336 7599
4th Floor, Black Arrow House,
2 Chandos Road
Greater London

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