Vice President & GM, Old Navy Canada

Old Navy
San Francisco, California, United States
29 Jul 2022
07 Sep 2022
About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

The GM of Canada will be responsible for leading the business activities for the Canada market for Old Navy stores and online. Individual will lead an organization of Headquarters employees responsible for driving retail sales in an established market for Old Navy & Gap Inc. with opportunity to accelerate growth for the enterprise. General management role with responsibility for wide range of line and functional support departments.

What You'll Do


Position has responsibility for setting the direction for the Canada market. Leads strategic initiatives including market positioning, inventory management, commercial planning, business development, retail store expansion, marketing and merchandising. Responsible for building an organization that will deliver against stretch performance objectives. This will require significant leadership in leading, retaining and training skilled talent.

Manages direct reports across Buying, Allocation, Site Merchandising and Strategy and Operations teams. Shared services staff and critical partner to Marketing, Finance, Human Resources, Store Operations, and in-country Field teams. Significant interaction with Old Navy Global leaders based in San Francisco.

Job Responsibilities

Deliver operating plan objectives
  • Achieve budgeted earnings, free cash flow and economic profit targets
  • Manage expenses within budgeted levels
  • Drive retail omni performance by improving comp, traffic and customer experience metrics

Deliver growth strategy objectives
  • Develop, lead and deliver a sustainable long-term plan for growth, visitation and profitability for the country.
  • Lead Gap Inc. efforts to accelerate market growth through omni channel and cross brand initiatives

Deliver on people strategy goals
  • Develop, retain and attract the best people for each position
  • Improve employee job satisfaction and culture
  • Develop senior leadership team and drive team performance
  • Inspire the organization to have and show our passion for retailing so that every day, and in a simple way, we are close to our products, customers and co-workers.


Required to manage their own priorities and set their own work objectives against a range of broad project objectives to achieve pre-defined and expected outcomes. Provides guidance to their direct reports. Guidance sought from others would be higher-level strategy or philosophical issues. Uses experience and judgment to make complex decisions and provides guidance for others when established procedures will not apply.


Evaluates complex situations using multiple sources of information. Required to make judgments based on the analysis of factual and qualitative information. Will demonstrate a high degree of original and creative thinking.

Who You Are

1) Knowledge, skills & abilities:
  • Ability to effectively balance strategy, operating, customer and employee objectives across functional areas
  • Ability to create compelling multi-function vision to support the business strategy and show value of functions operating together
  • Capable of staffing, developing , and managing performance of diverse leadership team
  • Ability to create organization that is engaged and committed to the business and exemplifies Old Navy and Gap Inc values and behaviors
  • Ability to operate effectively in a matrix environment and manage stakeholders effectively
  • Ability to balance multiple priorities and initiatives in evolving market
  • Understanding of brand building , consumer insight, and product pipelines processes

2) Minimum educational level:
  • Undergraduate (Bachelor's Equivalent) degree; MBA preferable

3) Minimum experience:
  • General management responsibility for multi-site retailer
  • Fashion/apparel expertise
  • Experience with leading retail business in the Canadian consumer market

4) Other requirements
  • Available for periodic domestic and international travel

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row. US Candidates - Non NYCPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.US Candidates - NYCBeginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).

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