Senior Analyst, Business Process

Calvin Klein
Hong Kong, Hong Kong
30 Jul 2022
17 Sep 2022
Full Time
  • Accountable for defining and capturing the Planning functional processes, including end to end demand collection, demand consolidation and Supply Planning processes
  • Utilize a structured set of BPM methods/tools to effectively document and communicate the processes and identify improvement opportunities. Ensure consistent levels of detail is captured in the business process models
  • Effectively conduct business process workshops to elicit business requirements, improvement opportunities and process risks
  • Document and write detailed SOP's to support the business operational needs
  • Analyze process flows to identify opportunities, conduct solution fit-gap analysis and make system and process improvement suggestions to meet the business requirement
  • Understand and document process variability across brands/regions/units and recommend corresponding variable approaches to enable core, consistent future state processes.
  • Contribute as a process SME on projects and ensure the successful implementation of the project
  • Build and maintain an effective repository of process maps in line with the BP team standards
  • Participate in system process reviews and testing to examine output.
  • Drive Training and Change Management activities to ensure that the system and process changes are internalized by the business teams and a sustainable change is implemented
  • Effectively collaborate and work with other TPG teams in both Asia and Global, business teams and external vendors as needed
  • Help advance capabilities/processes towards "best-in-class", by supporting cross business forums to exchange/transfer knowledge and drive consistent improvement opportunities.
  • Demonstrate creativity to develop and implement innovative, thought provoking, "out of the box" solutions and changes, rather than just incremental improvements
  • Build strong relationships with the business partners and external vendors
  • Regularly report and update on progress, timelines, and challenges.


  • Minimum 6-7 years of relevant experience in business/finance/technology analysis. Consumer products company experience preferred; ideally fast-moving, multi-channel business with global manufacturing/sourcing.
  • Strong Process Modeling, Process Improvement / BPM experience
  • Must have experience of working on and/or implementing the JDA / SAP / 7thonline

  • Bachelor's degree is required
  • Process improvement certification (e.g. Lean Six-Sigma) is a plus

  • Preferred knowledge of multi-channel retail systems and processes
  • Practical experience in designing and documenting business processes and sub-processes
  • Ability to work under pressure, meet deadlines and handle multiple tasks simultaneously
  • Self-motivated with excellent communication and interpersonal skills
  • Strong Analytical and Problem solving mindset
  • Strong understanding of data analysis
  • Excellent communication and facilitation skillsets
  • Good team player, who can collaborate well
  • Highly proficient in using tools to document business processes, such as Visio and MS Office products like PowerPoint, Word and Excel
  • Language : English and Mandarin



Supports key decisions regarding business processes and system implementation through the documentation of current process and development of the new process models with business partners.


Requires a high degree of creativity and vision, adaptability to changing trends and/or business demands, and strong analytical mindset. Takes a new perspective on current processes in order to develop more efficient and effective processes across brands and/or regions.


The Senior Business Process Analyst must be able to work in a fast paced environment and handle multiple tasks simultaneously.