Senior Analyst, Business Process

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES:

• Accountable for defining and capturing the Planning functional processes, including end to end demand collection, demand consolidation and Supply Planning processes
• Utilize a structured set of BPM methods/tools to effectively document and communicate the processes and identify improvement opportunities. Ensure consistent levels of detail is captured in the business process models
• Effectively conduct business process workshops to elicit business requirements, improvement opportunities and process risks
• Document and write detailed SOP's to support the business operational needs
• Analyze process flows to identify opportunities, conduct solution fit-gap analysis and make system and process improvement suggestions to meet the business requirement
• Understand and document process variability across brands/regions/units and recommend corresponding variable approaches to enable core, consistent future state processes.
• Contribute as a process SME on projects and ensure the successful implementation of the project
• Build and maintain an effective repository of process maps in line with the BP team standards
• Participate in system process reviews and testing to examine output.
• Drive Training and Change Management activities to ensure that the system and process changes are internalized by the business teams and a sustainable change is implemented
• Effectively collaborate and work with other TPG teams in both Asia and Global, business teams and external vendors as needed
• Help advance capabilities/processes towards "best-in-class", by supporting cross business forums to exchange/transfer knowledge and drive consistent improvement opportunities.
• Demonstrate creativity to develop and implement innovative, thought provoking, "out of the box" solutions and changes, rather than just incremental improvements
• Build strong relationships with the business partners and external vendors
• Regularly report and update on progress, timelines, and challenges.

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QUALIFICATIONS & EXPERIENCE:

Experience:

• Minimum 6-7 years of relevant experience in business/finance/technology analysis. Consumer products company experience preferred; ideally fast-moving, multi-channel business with global manufacturing/sourcing.
• Strong Process Modeling, Process Improvement / BPM experience
• Must have experience of working on and/or implementing the JDA / SAP / 7thonline

Education:

• Bachelor's degree is required
• Process improvement certification (e.g. Lean Six-Sigma) is a plus

Skills:

• Preferred knowledge of multi-channel retail systems and processes
• Practical experience in designing and documenting business processes and sub-processes
• Ability to work under pressure, meet deadlines and handle multiple tasks simultaneously
• Self-motivated with excellent communication and interpersonal skills
• Strong Analytical and Problem solving mindset
• Strong understanding of data analysis
• Excellent communication and facilitation skillsets
• Good team player, who can collaborate well
• Highly proficient in using tools to document business processes, such as Visio and MS Office products like PowerPoint, Word and Excel
• Language : English and Mandarin

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DECISION MAKING:

Supports key decisions regarding business processes and system implementation through the documentation of current process and development of the new process models with business partners.

RESOURCEFULNESS/CREATIVITY:

Requires a high degree of creativity and vision, adaptability to changing trends and/or business demands, and strong analytical mindset. Takes a new perspective on current processes in order to develop more efficient and effective processes across brands and/or regions.

ENVIRONMENT:

The Senior Business Process Analyst must be able to work in a fast paced environment and handle multiple tasks simultaneously.