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Principal Product Manager - First, Middle & Last Mile (all genders)

Employer
Zalando
Location
Berlin
Closing date
15 Sep 2022

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Job Details

THE ROLE & THE TEAM
As a Principal Product Manager in the Transport team, you will have end to end ownership of discovering, defining, launching and improving world-class delivery & returns experiences for Zalando's 40MM+ customers. You will join a team that owns the transportation platform for Zalando working with 30+ carriers across 23 Zalando markets. This role is specifically focused on expanding network capabilities for Zalando transportation. You would own the problem statement of how we use different network configurations to increase the speed of delivery to customers through approaches such as Direct Injection, sorting and selection techniques among others.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

WHY YOU SHOULD BE INTERESTED...
  • You will collaborate with product, engineering and commercial teams across the organization (Fulfillment Core, Logistics Algorithms, Warehouse Management and Automation to name a few) to develop new sorting and injection solutions.
  • You will own the long term multi year roadmap for Carrier Network Configurations, creating iterative solutions over time to increase delivery speed, reduce network capacity risk, and delivery flexibility.
  • You will spend a significant amount of time initially in the problem space, in the operations as well as technical domain, teasing out and creating a common understanding of current process and technical constraints inhibiting us to achieve our business objectives in this domain. This will be followed by a technical solution proposal and implementation of desired feature and capability sets.
  • You will become a trusted partner and subject matter expert by diving deep into Zalando's complex technology & solution space, to discover, define, and deliver remarkable solutions.

WE'D LOVE TO MEET YOU IF...
  • An experienced, data driven and highly collaborative Product Management leader with a strong customer focus.
  • Have a track record of end-to-end ownership and experience shipping products that scale (millions of users).
  • Experience in defining and delivering on a product vision and strategy, and the patience to work with competing priorities to deliver value to customers. You can maximize the medium-to-long term impact of the work you do with your partner teams.
  • Excellent verbal and written communication skills and ability to work across multiple teams, align goals and deliverables and drive overall success independently of organizational boundaries.
  • Some experience with fulfillment, logistics, last mile, delivery and returns products and a solid understanding of their possibilities and limitations.
  • Ability to break down complex problems by applying logical and easy to understand frameworks.
  • Experience of working with multiple engineering teams, steering product direction from discovery to delivery.
  • Experience in an e-commerce and logistics domain is a plus.

ZALANDO BENEFITS

Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

Wellbeing
  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility
  • Flexible working hours
  • Relocation assistance for internationals
  • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

Financial
  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

Family
  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counseling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute

ABOUT ZALANDO

It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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