Principal Product Manager - First, Middle & Last Mile (all genders)

04 Aug 2022
15 Sep 2022
As a Principal Product Manager in the Transport team, you will have end to end ownership of discovering, defining, launching and improving world-class delivery & returns experiences for Zalando's 40MM+ customers. You will join a team that owns the transportation platform for Zalando working with 30+ carriers across 23 Zalando markets. This role is specifically focused on expanding network capabilities for Zalando transportation. You would own the problem statement of how we use different network configurations to increase the speed of delivery to customers through approaches such as Direct Injection, sorting and selection techniques among others.


At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:

  • You will collaborate with product, engineering and commercial teams across the organization (Fulfillment Core, Logistics Algorithms, Warehouse Management and Automation to name a few) to develop new sorting and injection solutions.
  • You will own the long term multi year roadmap for Carrier Network Configurations, creating iterative solutions over time to increase delivery speed, reduce network capacity risk, and delivery flexibility.
  • You will spend a significant amount of time initially in the problem space, in the operations as well as technical domain, teasing out and creating a common understanding of current process and technical constraints inhibiting us to achieve our business objectives in this domain. This will be followed by a technical solution proposal and implementation of desired feature and capability sets.
  • You will become a trusted partner and subject matter expert by diving deep into Zalando's complex technology & solution space, to discover, define, and deliver remarkable solutions.

  • An experienced, data driven and highly collaborative Product Management leader with a strong customer focus.
  • Have a track record of end-to-end ownership and experience shipping products that scale (millions of users).
  • Experience in defining and delivering on a product vision and strategy, and the patience to work with competing priorities to deliver value to customers. You can maximize the medium-to-long term impact of the work you do with your partner teams.
  • Excellent verbal and written communication skills and ability to work across multiple teams, align goals and deliverables and drive overall success independently of organizational boundaries.
  • Some experience with fulfillment, logistics, last mile, delivery and returns products and a solid understanding of their possibilities and limitations.
  • Ability to break down complex problems by applying logical and easy to understand frameworks.
  • Experience of working with multiple engineering teams, steering product direction from discovery to delivery.
  • Experience in an e-commerce and logistics domain is a plus.


Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance for internationals
  • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counseling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute


It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

Follow us on Instagram:

Please note that all applications must be completed using the online form - we do not accept applications via email.

Similar jobs

Similar jobs