Digital Technology Associate Product Manager

Recruiter
Ralph Lauren
Location
New York, New York, United States
Posted
05 Aug 2022
Closes
14 Sep 2022
Ref
27962
Function
Ecommerce
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Any offer of employment is contingent upon proof of full COVID 19 vaccinations upon hire. Accommodations due to medical or religious reasons will be evaluated in compliance with the law.

Position Overview
Ralph Lauren is seeking a detail-oriented and collaborative Associate Product Manager to drive the discovery, documentation, and execution of global website platform projects. This role will be responsible for understanding the needs and challenges of our customers as well as business partners. In turn, it will act as a critical link to the digital team to communicate and refine requirements towards the goal of designing and delivering both technical as well as customer-centric solutions. The ideal candidate is curious, innovative, and excited to use data to drive decisions.

Essential Duties & Responsibilities
· Gather and document business and functional requirements by leveraging discovery sessions, interviews, document analysis, use cases, user stories, and workflow analysis. · Translate high-level information into digestible details and specifications, as well as abstract up from low-level information to a general understanding. · Critically evaluate information from multiple sources in order to reconcile conflicts, align to clear goals, influence product direction, and drive solutions. · Proactively communicate with external and internal customers to analyze the feasibility of new features and enhancement, understand information needs, as well as capture requirements. · Work closely with a cross-functional, dynamic, and multi-disciplinary team of architects, developers, and subject matter experts to establish the technical vision, analyze tradeoffs, and actively mitigate potential risks. · Determine operational performance via data analysis in order to measure success against goals and identify root causes of complex problems. · Assist with the rollout of new functionality and user acceptance testing, ensuring that product stipulations are satisfied, issues are resolved, and exceptional user experiences are delivered. · Ensure end users have the training and documentation required to efficiently manage new features.

Experience, Skills & Knowledge
· Bachelor's degree, computer science or similar technology degree. · 3+ years of product management and/or similar, related experience with a track record of delivering high quality results. · Proven experience writing and vetting business requirement documentation, functional and system requirements, user stories, process workflows, and test cases. · Strong analytical and product development skills with a thorough understanding of how to interpret customer and business needs, translating them to application and operational requirements. · Excellent communication/writing skills as well as the ability to work effectively on multiple projects simultaneously and across internal and external organizations. · Comfortable in a highly-matrixed, iterative development environment and good at balancing collaboration and advocacy. Able to work independently as well as under direction of product and project managers.

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