Junior RPA Controller - FARFETCH

Location
PT Braga
Posted
06 Aug 2022
Closes
13 Sep 2022
Ref
73746a39-8eac-4def-950f-47869228c78f
Function
Technology
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

TECHNOLOGY

We're on a mission to build the technology that powers the global platform for luxury fashion. We operate a modular end-to-end technology platform purpose-built to connect the luxury fashion ecosystem worldwide, addressing complex challenges and enjoying it. We're empowered to break traditions and revolutionise, with the freedom and autonomy to make a difference for our customers all over the world.

BRAGA

Our Braga office is located in the third-largest city in Portugal. Here we have mostly Technology teams, who can enjoy a fun break on our outdoor terrace by jumping on the trampoline or by challenging a colleague to a go-kart race!

THE ROLE

Reporting to the RPA Lead, you will be responsible for our UiPath Cloud environment. From creating Processes, Triggers, and Queues, preparing virtual machines, monitoring process executions, and queue health. As a Junior RPA Controller, you will also be ao 1st line on Service Desk, making the triage of all incidents and change requests from the business while also resolving some of those issues. As a member of our team, it's your responsibility to help us keep our house in place, ensuring that our operations are running properly and smoothly. Communication will also be a key aspect of the job since you will be in constant contact with the issue reporter to understand the problem and sell the solution.

What you'll do

    • Be responsible for creating Processes, Queues, Assets, and Triggers in UiPath Orchestrator;
    • Configuration and maintenance of our VM farm;
    • Monitorization of Process executions and queues health;
    • Act as 1st line for our Jira Service Desk;
    • Troubleshooting and resolution of some well-documented issues.


Who you are

    • Very good interpersonal and communication skills - able to explain issues to IT as well as the business teams;
    • Proficient in written and spoken English;
    • Proactive mindset, drive for continuous improvement;
    • Very good problem-solving and analytical skills;
    • Someone with UiPath Orchestrator foundations;
    • A great team player that is always willing to help out.


From creating Processes, Triggers, and Queues, preparing virtual machines, monitoring process executions, and queue health. As a Junior RPA Controller, you will also be ao 1st line on Service Desk, making the triage of all incidents and change requests from the business while also resolving some of those issues.${description2}

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