Director Product/Applied Science - Fulfillment Capacity Management (all genders)

08 Aug 2022
31 Oct 2022
Reporting to the VP Fulfilment Core and collaborating closely with internal stakeholders such as the Logistic operations and B2B business unit, the Director Product/Applied Science will create and build a new department that will be established within Fulfillment Core. As we grow our fulfillment network and expand the Logistics services that we offer, it becomes crucial that our capacity planning and management process is highly data-driven, automated and optimized. The Director Product/Applied Science will build up a product development pillar dedicated to implement this.

You will be expected to interact credibly and confidently with management and leaders, and to develop a long-term vision and strategy for the function in line with our Fulfillment Core and Business vision. The aim of this high-impact role is to be the pioneer and key driver of a new business at Zalando that will improve our business and increase our customer centricity approach, shape the company's business strategy, and leverage its impact through strong expertise, people leadership and stakeholder management. You will ensure that each of our customers feels like we are speaking to them personally and taking them by the hand on their fashion journey

The Fulfillment Core team is building the fulfillment platform for all Zalando businesses. Our systems ensure that every customer order is fulfilled correctly, speedily and as promised to our customers. We contribute to fulfilling two central customer promises: Offering a flawless assortment and comparatively better convenience. Our vision is to offer fulfillment options that are fast, sustainable and affordable on every customer order and to do so with highly automated systems requiring minimal manual intervention
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by
design. We only assess candidates based on qualifications, merit, and business
needs. We welcome applications from people of all gender identities, sexual
orientations, personal expressions, racial identities, ethnicities, religious beliefs, and
disability statuses. We only want to know why you're great for this role, so please
avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform
us of any accommodations you may need, so we can best support and assist you
throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:
  • we are looking for an end to end visionary leader that has the ability to build and lead an high performing software product teams of significant size and seniority (50+ FTE), bring the department to the next level and to look into innovating and automating the processes and optimise them even further.
  • you have the opportunity to work with the senior leadership stakeholders across the wider team to develop data-driven products, ideally in involving forecasting problems, that orchestrate and optimise our fulfillment capacity process.
  • you will have the ability to translate our commercial goals into a consistent product strategy; inspiring your team to reach our goal of becoming the "Starting Point' for Fashion.
  • you can bring strong expertise and Interact cross-functionally with the respective counterparts to leverage an overall strategic approach
  • you will facilitate collaboration, communication and decision-making between product, engineering and stakeholders. Coach, set standards and provide direction for a skilled group of leaders.
  • you will Attract, retain and develop talent to build and grow product management teams.
  • you have strong leadership experience that combines product management, engineering and data science
  • you have a proven track record of building, leading and developing high-performing product teams, strategic planning and delivery and a results oriented, hands-on approach.
  • you have the ability to think and act strategically when discussing, collaborating and presenting at a senior level.
  • you have the willingness to dive deep into the domain of eCommerce fulfillment. Previous experience in this area is welcome, but not required.
  • you demonstrated leadership in a growth and complex environment as well as strong networking, team management and organisational skills. You flourish when working in a multinational environment, demonstrating a good understanding of cultural differences and how to embrace them, diversity and inclusion topics.
  • you have strong organisational and time-management skills with the ability to prioritise a variety of time-sensitive tasks and proven scalability.
Career Development

We offer peer-to-peer performance reviews twice a year

Learn and develop through our extensive Zalando training platform

Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback

Support from an international team of experts; mentoring and professional development opportunities


2 days paid leave per year for volunteering

Minimum of 27 holiday days per calendar year

Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app

Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources


Flexible working hours

Relocation assistance for internationals

If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety


Access to the employee shares program

40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge

Discounts from a wide range of external partners


Employee parents' forums and employee resource group

Supported transition into and out of parental leave, with a buddy and re-onboarding plan

3 fully-paid child sick days per year

Free counselling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

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Please note that all applications must be completed using the online form - we do not accept applications via email.