Admissions Office Assistant

Location
New York, New York, United States
Posted
08 Aug 2022
Closes
23 Aug 2022
Ref
151057
Function
Operations
Hours
Full Time
Job Description:

Under the supervision of the Admissions Operations Manager, the Admissions Office Assistant plays an integral role in the Admissions Office's mission to make the student application experience seamless, timely, transparent, and accurate. They will provide student-centered assistance with incoming document processing, loading credentials into our imaging system, assuring data quality and other time-sensitive tasks. Additionally the office assistant provides excellent customer-service in responding to applicant inquiries and other requests by the college community, providing timely follow up, trouble-shooting and problem-solving.

Essential Functions:
  • Printing letters for decisions and other communications.
  • Processing of incoming portfolios using Slideroom.
  • Liaise with academic departments regarding Slideroom assignments and reviews.
  • Document and update processes related to Slideroom.
  • Assist with guiding applicants and potential students by phone, email, and in person with portfolio and admissions related information
  • Daily retrieval and upload of electronic essay submissions.
  • Assist with using Hobsons Connect to view, create, and/or maintain communications to prospective and current applicants.
  • Receive, review, process, and monitor receipt of high school and college documentation.
  • Process paid tuition deposits and candidate replies in Banner.
  • Runs audit reports to ensure data integrity and makes updates to records appropriately. Escalates any data discrepancies to the appropriate staff or manager.
  • Run various dataloads as needed.
  • Handle individual requests from the counseling and operations team as needed.

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.

Requirements:

Minimum Qualifications:
  • Associate's degree required.
  • 2- 4 years of related experience.

Knowledge, Skills and Abilities:
  • Computer skills with an emphasis on data entry.
  • Quality customer service skills and the ability to work well under pressure.

Preferred Qualifications:
  • Experience working in a college or university setting.
  • Experience using NOLIJ, Hobson Connect (Anthology) CRM, and Argos software systems.
  • Experience using Banner or other college related software.

MENTAL REQUIREMENTS

Read Comprehend- Constant; Perform Calculations- Frequent; Communicate Orally- Constant; Reason & Analyze- Constant; Write- Constant

WORKING ENVIRONMENT

The position is on campus, primarily in an office environment.

PHYSICAL REQUIREMENTS

Sit- Constant; Stand- Occasional; Bend- Occasional; Walk- Occasional; Climb- N/A; Pull- Occasional; Push- N/A; Lift

Additional Information:

Days/Hours: M-F, 9am-5pm, in person; work schedule subject to change based on needs of the department.
Salary Schedule 90
Hiring Salary: $51,018 per year

Full-Time Benefits
Employee Holiday and Work Schedule
4-Day Summer Workweek
Remote Pilot Program

Review of applications will begin immediately until the position is filled.

Successful completion of a background check is required for appointment to this position once an offer has been made.

Application Instructions:

In order to be considered for this position, you must apply online and attach the following documents; http://fitnyc.interviewexchange.com:
  • Resume
  • Cover letter
  • A list of three references with telephone numbers and email addresses

Returning Applicants- Login to your FITNYC Careers Account to check your completed application.

Please note that due to the high volume of applications we receive, we are unable to contact each applicant individually regarding his or her application status.

For more information about FIT, please visit FIT's website at: http://www.fitnyc.edu.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

EEO/ Affirmative Action Statement

FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans, and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212.217.3360, titleix@fitnyc.edu.

The Fashion Institute of Technology is an Equal Opportunity/Affirmative Action Employer and is strongly and actively committed to diversity within the community.

About Fashion Institute of Technology:

The Fashion Institute of Technology (FIT), an internationally renowned college of art and design, business and technology, of the State University of New York, invites applications for an Admissions Office Assistant.

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