Employee Experience Manager

Hugo Boss
London, United Kingdom
09 Aug 2022
10 Sep 2022
Human Resources
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity - because only when we break new ground together can we create something unique. Become part of our team of more than 14.000 employees worldwide and shape your future/drive your future/drive your growth, at HUGO BOSS!

The Employee Experience Manager's aim is to support the HR team in creating a healthy, engaging working environment for the business. It is proven that an engaging working environment fosters happier, healthier, more fulfilled workforces, driving both productivity and innovation.

What you can expect:

  • Analyse annual Great Place to Work (GPTW) survey for both markets, prepare findings and presentations for Retail and Head office, follow up action plans and lead working groups
  • Implement pulse surveys to help support working environment and take appropriate actions
  • Work directly with the local HR teams on topics and projects supporting wellbeing, engagement rewards & benefits
  • Liaise and support the Senior Payroll and HR Manager in review and implementation of benefits and employee insurances
  • Provide backup to our receptionist, as needed
  • Support HR team and other internal partners such as Health & Safety, Reception and Marketing on projects
  • Oversee New Hire onboarding process
  • Lead employee working group and help drive the head Office social committees' actions
  • Assist Business Support Manager/Office reception teams in maintaining and developing the best employee space for the office teams (London & Copenhagen)
  • Support and assist organising social events for the head office
  • Work closely with Head of Retail, Area/Store Managers and stores on back office & culture following regular retail visits
  • Champion D&I initiatives locally and representative for the Northern Hub on Global taskforce and initiatives

Your profile:

  • Excellent communicator, both verbal and written. The job holder will act as the first point of contact handling complex and confidential situations and requests in a timely and effective manner
  • Ability to multitask and work in a fast-paced environment
  • A team player who is flexible and professional
  • Highly organised and detail orientated
  • Resourceful and proactive
  • Proficiency in Microsoft Office
  • Professional Telephone Manner
  • Appropriate Mathematical Skills
  • Ability to Perform under Pressure
  • Excellent Customer Care Skills
  • Ability to Maintain Strict Confidentiality
  • Brand Ambassador and Positive Attitude

The work involves the exercise of initiative and judgement relating to resolving confidential and sensitive information, escalating complex issues where necessary

Your benefits:

  • Competitive salary and attractive benefits including annual bonus
  • Clothing and discount allowance
  • Access to Health & Wellbeing Services (Headspace App and Retail Trust)
  • 25 days holiday per annum plus statutory bank and public holidays
  • A supported training programme in the role and development opportunities
  • Hybrid working

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

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