Sales and Fulfilment Assistant

Marfa Stance
London (Greater) (GB)
09 Aug 2022
04 Sep 2022
Contract Type
Full Time

Key Responsibilities

  • Prepare and arrange shipments for wholesale and website customers, picking and packing, shipping documents, arranging couriers
  • Provide customer service daily to website customers to ensure order updates and logistics support are handled in a timely manner
  • Process returns from wholesale and website customers
  • Manage and process all incoming stock into inventory, tracking against manufacturer purchase orders
  • Monitor inventory closely, tracking pre-orders and all stock movements/adjustments
  • Support pop-ups and wholesale with admin, logistics and sales help
  • Order packaging supplies, ensuring stock levels are efficiently replenished


Skills and Experience

  • Confident in Microsoft Excel Shopify knowledge is advantageous but not a necessity
  • Retail or customer service experience advantageous
  • Excellent organizational skills, time management and attention to detail
  • Confident communication skills, both written and verbal

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