IT Operations Business Partner

Leeds, United Kingdom
10 Aug 2022
02 Sep 2022

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.


The IT Portfolio Analyst will help manage the overall health and delivery of Burberry's IT portfolio. This includes:
  • Providing support across project and portfolio management functions including procurement, finance, comms, governance and resource management
  • Inviting and identifying options for organisational, process or technology improvements to benefit the wider IT teams


  • Support the Senior Manager IT Portfolio in managing the overall IT Portfolio.
  • Proactively support multiple IT Towers across Procurement, Resource, Financial, Partner and Portfolio Management
  • Drive adherence to the Project Management Lifecycle (PMLC) and promote use of our core templates, artefacts and tools (including Shibumi)
  • Assist in defining the necessary programme and project management templates, artefacts and tools
  • Liaise with IT tower leads and other stakeholders to continuously review the performance of the portfolio
  • Define, produce and support monthly performance reports and dashboards for IT towers to support better financial management, cross-tower collaboration and governance
  • Manage a centralised governance approach to ensure that programme and project decisions are made collaboratively, and with the necessary representation from business functions and IT towers
  • Identify cross-project risk and collaborate with Programme Managers and Project Managers to identify risk acceptance, risk sharing, risk mitigation, or risk avoidance actions
  • Collate and report on portfolio financials including initial estimates, budgets and forecasts
  • Provide training and guidance on our finance, procurement and HR processes to our portfolio delivery teams
  • Support regular and ad hoc information requests
  • Ensure that lessons learned are defined, documented, and shared in a consistent and repeatable manner, to ensure continuous improvement and to prevent recurrence of common issues
  • Help shape IT's approach to governing agile/continuous delivery projects and how this differs from the current waterfall-based governance methodology.
  • Update and maintain the IT ALL Sharepoint site as our home for IT knowledge, awareness, processes, procedures, templates and best-practice artefacts
  • Partner closely with the wider tower team, Finance, HR and Procurement to develop and drive process improvements, automation and impactful partnering with IT Towers


  • A proven track record of stakeholder management. The individual should have both the tact and ability to converse and when required challenge senior stakeholders.
  • Excellent interpersonal and communication skills
  • Strong problem-solving skills
  • Experience leading initiatives or projects in dynamic and fast paced environments
  • Good experience across any aspects of portfolio management, project management, business support and administration, retail, finance or procurement


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || Leeds || IT || IT TRANSFORMATION, PORTFOLIO AND OPERATIONS || n/a ||

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