Manager, Sustainability Operations & Projects, Asia Pacific

Hong Kong, Hong Kong
11 Aug 2022
28 Sep 2022
Full Time

The Manager, Sustainability Operations & Projects will report into the Snr Director/ Director Sustainability & Consumer Experience within the Unified Commerce & Strategy team.

(S)he will lead & support Asia's priority sustainability projects across product, packaging, upcycling, consumer experience and more. They will work closely with each local market team in supporting execution.

(S)he will support the set up regional operational processes across APAC to embed sustainability across the organization's key product and GTM functions. This includes being responsible for documenting and developing operational guidelines, best practices and education/training programs.

This role covers both brands and all local APAC markets. The manager will also occasionally be supporting supervisor in aligning with global counterparts on the CK, TH and CR Global teams.

  • Support Director in bringing our sustainability vision to life through the operationalization of Asia priority projects
  • Support the budgeting and prioritization of regional and in-market projects on a quarterly basis
  • Set up the cadence of sustainability regional and in-market meetings by workstream and work with key stakeholders on the regular project updates, including for steering committees and workshops
  • Follow-up and guide key project teams at the region and in local markets to ensure the timely delivery of projects
  • Ensure Asia sustainable business priorities are deployed across the organization in an effective manner by establishing and documenting clear processes to embed the sustainability decision making points across the organization
  • Establish and document clear RACIs for the new sustainable processes in collaboration with regional and local market teams
  • Lead the continuous improvement of ways of working by identifying opportunities to improve and streamline our current processes and RACIs on a regular (quarterly or bi-annual) basis
  • Support the creation of best practice sustainability tracking tools and reporting mechanisms to measure our sustainability progress, working with IT, Global and Supply teams as necessary
  • Establish regular reporting of sustainability data at the region and in local markets on metrics including % of tag-on buy with sustainable materials, processes
  • Ensure sustainability decision making points are embedded within Asia for Asia design and our current End to End planning processes - merging and streamlining where possible
  • Support the establishment of Asia product claim and legislation requirements by market and establish regular socialization with relevant global brand and CR teams
  • Facilitate the development of brand and product sustainability content for CK and TH Asia for consumer facing initiatives including website banners, PDP pages and separate sustainability tab; including CRM content
  • Support global CR & raw material teams in setting up the product claim certification database, as the key contact point representing Asia
  • Set up regional and local market responsibilities and approval procedures for the upcycling and recycle programs; establishing a circular product framework for Asia that can be shared back to global and brand teams
  • Ensure relevant sustainability guidelines, decks & training materials are communicated and shared with all regions in the business e.g. sustainable product guidelines, brand seasonal training manuals
  • Support in the associate engagement on the topic of sustainability through set-up of events, internal and external training
  • Facilitate thought sharing and engagement across sustainability advocate group
  • Update our database of Asia consumer and competitor insights on sustainability, working with consumer insights teams and conducting external research on a regular basis



Must have keen interest in sustainability and preferably prior experience in the space. 5 years' experience or more in an MNC matrix organization with successful track record in delivering projects. Preferably someone with a consumer industry background with GTM/product development experience.

Some start-up experience is also valuable.


Bachelor's Degree or advanced degree

  • Excellent communication and interpersonal skills
  • Ability work across a diverse range of teams and departments, understand and account for different perspectives, and respond appropriately to varied audiences
  • Positive and team-oriented attitude with a proactive approach, exceptional work ethic
  • Ability to work well under pressure, anticipate needs and challenges, and respond to changing demands
  • Goal and execution oriented
  • Strong influencing skills in all levels
  • Ability to think and react quickly, produce deliverables on tight turnarounds

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