Polo Factory Store Landquart - Sales Support Lead (M/W/D) Full-Time/Voll

Ralph Lauren
Landquart, Switzerland
12 Aug 2022
03 Nov 2022
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Essential Duties & Responsibilities
One team focused on the consumer
* Support the Sales Support team in absence of manager(s) to optimize the product offer for customers
* Support the customer support model store guidelines to to ensure excellent standards
* Maximize the potential of all product categories through RFID optimization Leadership & Engagement Support
* Support the manager(s) creating an inclusive working environment with a customer-first culture
* Support the manager(s) mentoring and coaching members of the team in operational efficiencies
* Support the team using operational metrics in absence of manager(s) to deliver sales and profit results Operations
* Ensure we meet Store target by leading the delivery and resplenishment processes, by reviewing live inventory and by completing stock level call outs
* Optimize Ralph Lauren store systems and procedures to enhance operational efficiencies
* Coach teams on SOP and Customer Support area procedures to ensure compliance with Ralph Lauren policies and standards

Experience, Skills & Knowledge

* Energetic, passionate, and results-driven team player
* Experience in a fast-paced environment with proven management abilities
* Excellent communication and organizational skills

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