Director, Communications

Expiring today

New York, New York, United States
16 Aug 2022
02 Oct 2022
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose:

A key member of the Tapestry global communications team and ESG taskforce, this new role works in a matrix organization to develop powerful, impactful communications across all Environmental, Social Impact and Governance areas. This role reports to Tapestry's Chief Communications Officer and works closely with leaders and partners around the world including the ESG Taskforce, Tapestry Executive Committee, Global Chief Inclusion and Social Impact Officer, Equity Inclusion & Diversity Team, ESG Team, Employee Resource Groups, Investor Relations, Foundation Leadership and the Global Communications Team.

The successful individual will leverage their proficiency in ESG and Communications to...
  • Build on the groundwork in place to develop, implement and measure Tapestry's global ESG communications strategy, driving reputation and engagement with all audiences. Continuously stay curious and informed about ESG trends and insights to inform communications opportunities and evolve strategy. Lean into the technical elements of ESG communications including ESG ratings and climate as needed, while also developing communications that bring audiences along and create understanding and engagement to drive change.
  • Create Powerful Content - Be the communications expert on all ESG content both internally and externally. From CSR reports to social content and employee storytelling to media engagement this role brings to life our ESG commitment by translating complex ideas into clear, sticky, and actionable narratives.
  • Media Relations - Working with a variety of stakeholders, develop story ideas and press materials for key initiatives. Build media relationships and monitor news cycle to identify media opportunities to demonstrate our ESG results and commitment.
  • Support issues and crisis communications by providing advice impacting corporate and brand reputation on ESG topics.
  • Employee Communications - An important audience is our 20,000+ employees across our stores and our corporate offices. This individual is responsible for developing and executing communications strategies that engage employees on Tapestry's ESG commitments across people, planet and communities.
  • Partner with Investor Relations to provide ESG content for inclusion in investor communications.
  • Lead our Tapestry Cultural Moments Action Committee which coordinates ESG communications across the company.
  • Data and Insights - Use data to provide advice to leaders across our organization on global ESG insights and best practices, as well as risks and opportunities as they relate to our reputation.

The accomplished individual will possess...
  • 10 years of work experience developing and implementing effective communication plans and strategies; working with senior leaders; and developing engaging ESG communications.
  • Expertise in technical elements of ESG communications as well as a strong interest in current events and communicating complex challenges in a clear and culturally competent way.
  • Knowledge of ESG indices, disclosure requirements and disclosure next practicesincluding Global Reporting Initiative, Sustainability Accounting and Standards, Dow Jones Sustainability Index, Carbon Disclosure Project and the United Nations Sustainable Development Goals.
  • Excellent written and verbal communication skills, with a proven track record of developing and delivering multi-channel communications.
  • Strong executive presence, with a proven track record of working with a variety of audiences.
  • Thrives in a changing global environment. Is a curious learner, enjoys problem solving and can collaborate across disparate teams.
  • Ability to work confidently while paying close attention to detail and quality.
  • A passion for communications, creative storytelling, our brands and ESG.

An outstanding professional will have...
  • Keen understanding of current news and social landscape. Tech and social media savvy in exploring different mediums/modes of communication to achieve communication objectives.
  • Bachelors Degree in related field preferred (Masters a plus) and experience in a public company-responsible for ESG communications.

Our Competencies for All Employees
  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale
    and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-KS1 Visit Tapestry, Inc. at

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