Senior Solutions architect - Salesforce

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Senior Solutions Architect - Digital @ Tapestry

The Senior Solutions Architect will be responsible for driving solution architecture of Tapestry's Global Digital Commerce and Marketing Platforms. This individual will provide architecture expertise in building global solutions across multiple digital channels including mobile, web and apps. This architect will be an expert in digital technology and will be responsible for providing solutions that are optimized for scale, growth and high performance. The architect demonstrates technical expertise, strong communication skills, and leadership in a consultative role to product and engineering teams.

Key Responsibilities:

• Evaluate, design, scope, and document integration effort for new products, and technologies
• Diagnose complex technical and business problems and provide creative solutions
• Develop technical implementation plans and timelines with key engineering stakeholders and enterprise standards
• Identify and enforce overall architectural principles, framework and standards
• Enforce and guide a Solution Review process to ensure all solutions are thoroughly vetted
• Partner with multiple teams to create prototypes and proof of concepts
• Create and maintain architecture artifacts - business, integration and infrastructure architecture diagrams
• Conduct feasibility assessment and impact analysis to support strategic and tactical business needs
• Conduct evaluation of 3rd party solutions relative to business requirements and processes and guide formulation of solution recommendations
• Proactively identify systems / tools that needs a technology refresh and create the future state point of view
• Establish non-functional requirements across platforms and ensure the overall architecture is scalable, performs well and supportable

Preferred Knowledge/Skills:

• Experience working on E-commerce platforms such as Salesforce Commerce Cloud, Oracle ATG, Magento, Websphere Commerce etc.
• Experience in headless architecture, progressive web apps as well as API Orchestration with an overarching focus on performance optimization
• Experience in implementation and integration of various solutions such as Product Information Management (PIM), Content Management Systems (CMS), Digital Asset Management (DAM), A/B Testing Solutions etc.
• Deep understanding of Content Delivery Networks, Network traffic routing and Service Workers
• Strong understanding of Microservices, APIs
• Knowledge of Sales Force Marketing Cloud and Sales Force Service Cloud is a plus
• Knowledge of IT security and regulatory compliance (PCI, PII, etc.)
• Demonstrated ability architecting multi-tenant systems and platforms with a focus on building reference applications, across a variety of platforms
• Prior development experience in Javascript - node.js, React, Angular.js along with, PHP, Java, SQL

Requirements:

• Minimum 5 years of Digital solution architecture experience in Retail or Consumer web environment
• Experience working on eCommerce platforms such as Salesforce Commerce Cloud, Oracle ATG, Magento, Websphere Commerce, etc. as well as headless architecture, progressive web experience as well as API Orchestration
• Knowledge of Sales Force Marketing Cloud and Sales Force Service Cloud is a plus
• Strong understanding of ecommerce ecosystems and processes that include end-to-end data flows and processing from order management, fulfillment, payment gateways, customer service, and other back-end systems
• Experienced in working across global teams and adapting the architecture to meet regional technology needs.
• Communicateeffectivelyto IT management as well as business area experts with skills such as empathetic and active listening, and clearly and patiently articulate solutions.

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-CE1 #LI-remote Visit Tapestry, Inc. at http://www.tapestry.com/