Senior Sales Operations Manager - NGGH++ - FARFETCH

IT Turati
17 Aug 2022
26 Oct 2022
Full Time

New Guards Group is the home to 9 international luxury brands: Marcelo Burlon County of Milan, Off-White c/o Virgil Abloh, Palm Angels, Unravel Project, Heron Preston, Alanui, Kirin Peggy Gou, Opening Ceremony and Ambush. We work with the understanding that fashion and luxury can be different: community-based, quality-driven, collaborative, truly global and quick. Our brands and products stem from creative and managerial innovation and the philosophy of Made in Italy. We're redefining the way luxury is conceived, communicated and shared. Where others see limits, we see goals. NGG is part of the FARFETCH Group and recently created a spin off business NGGH++ that will be a growth accelerator and an incubator of new ideas, brands and businesses.


Our new office in Via Turati is a strategic hub, and home to all of the NGG/NGGH++ staff functions. Turati is where the behind the scenes driving force of NGG is brought to life; this is harmonised with the archive exhibits of brand collaborations found throughout the office.


NGGH++ is looking for a Senior Sales Operations Manager. Reporting to the Head/VP of Sales, this role is responsible for driving operational processes, efficiencies and tools that enable go-to-market readiness for the European Sales Team. You will lead a team of 4-5 people and collaborate closely with other internal departments. This is a crucial back office support function for the Sales Team and which contributes to achieving key revenue targets.


    • You will establish and drive multiple operational processes, efficiencies and tools which will ensure seasonal Go To Market readiness and enable the performance of the Sales Team.
    • You will work closely with colleagues in Sales, Merchandising, Finance and Operations and will facilitate collaboration between these internal teams.
    • You will be a key source of information relating to sales operations.
    • You will manage and coach a team of 4-5 people and will lead the recruitment of new people into the Sales Operations team.
    • You will develop solutions to problems and continuously seek to implement improvements to processes and tools.


    • You have experience in a process or operational development role, ideally within sales or retail.
    • You have excellent communication skills and develop strong relationships with stakeholders at all levels.
    • You have experience leading and coaching a team.
    • You have a collaborative approach and are able to influence others to accomplish a shared goal.
    • You are proficient in Excel and have used sales related tools and software.
    • You are fluent in English.
    • You have experience in the sports retail industry (desirable but not essential).


    • Great compensation package (in consideration of your professional experience).
    • Lunch tickets.
    • Discounts on all NGG brands and partners including FARFETCH and Browns.
    • Brand new headquarters located in the centre of Milan.


    • New Guards Group is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, colour, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.

NGGH++ is looking for a Senior Sales Operations Manager. This role manages a team of 4-5 people and is responsible for driving operational processes, efficiencies and tools that ensure seasonal Go To Market readiness and enable the performance of the European Sales Team.${description2}

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