Talent Acquisition Manager

Tokyo, Japan
18 Aug 2022
03 Nov 2022
Human Resources

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.


  • To effectively manage and lead the recruitment for the requirements of the company and relevant client group via delivery of the Resourcing Strategy
  • To own and manage the delivery of Recruitment activities; Sourcing, Screening, Assessment (limited in scope) Offer and Hiring within the agreed remit
  • To play a key role in managing stakeholder relationships across Recruitment and Shared services and drive a continuous improvement mind-set
  • The role may take ownership of and solve more complex and / or technical problems and issues within own speciality to ensure customer satisfaction and business improvement


  • To deliver the resourcing plans, using credible, customer focused, cost-effective and innovative recruitment solutions using a range of techniques
  • Work closely with Stakeholders during the recruitment process to develop the resourcing strategy and cost effective solutions
  • Responsible for delivering and maintaining high customer satisfaction ratings by ensuring team processes transactions accurately and meets agreed service levels for process specific area
  • Produce monthly reports and statistics from the applicant tracking system (ATS)
  • Manage external stakeholder relationships with suppliers and agencies (job boards/trade magazines etc.) as required
  • Work with HR to ensure that there are succession plans in place for the relevant client group and that there is a resourcing plan for all SSC Critical roles
  • Liaise with temporary staff agencies to ensure vacant positions are covered by temporary staff, when needed
  • Providing process specific sign-off or approval where needed and responsible for ensuring team understands and complies with internal approvals, requisition process put in place
  • Enabling problem identification and define incident notification and escalation procedures for the team
  • Identify risks associated with execution of the assigned tasks within the business process and escalate / mitigate / resolve as required
  • Responsible for limited assessment (for some roles) and managing assessment process for all hiring
  • Building and managing candidate relationships throughout the new hire/ on-boarding / transfer process
  • Support HR team in non-TA related activities when needed (Employee Engagement, Employee Relations, Diversity & Inclusion etc.)
  • As a team member of Burberry Japan, proactively participate in HR and non-HR related projects when needed

  • Be a brand ambassador to effectively recruit high calibre candidates across the company
  • Manage and develop one TA Partner working on similar objectives to ensure individual and team effectiveness.
  • Responsible for training others, cross training and/or developing process knowledge
  • Assist others in the completion of activities as and when needed


Experience & Qualifications
  • Extensive recruitment experience in the retail industry, hospitality industry, or related industries
  • A clear understanding of Recruitment processes and standards relevant to own discipline
  • Business level English and Japanese (or higher)
  • Proven Management and team building experience
  • Flexible and adaptable in high pressure environment


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: Japan || Not Applicable || Tokyo || HR || JAPAN - HR BUSINESS PARTNERING || n/a ||

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