Visual Merchandising Production Coordinator

New York, United States
24 Aug 2022
29 Oct 2022

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.


A key role within the America's Visual Merchandising team, the VM Production Coordinator is responsible for supporting the delivery of world-class, brand-enhancing windows, instore touchpoints and other creative brand moments in the Americas region. The candidate is required to possess strong collaboration skills and bring creativity, organization as well as a solution orientated approach to the department. They will work collaboratively and support the VM Production Sr. Manager. They will display agility, flexibility and have the ability to think creatively and innovatively in a fast-paced environment.

  • Support the VM Production Senior Manager with all creative solutioning, production, budgeting, vendor coordination and Head Office communications.
  • Coordinate, produce and install all visual creative projects (windows, touchpoints, pop ups etc) in 73 retail locations across Canada, USA, Brazil and Mexico.
  • Manage freelance support when appropriate.

  • Support budget tracking for the America's production budget: submission of PO requests, negotiate with suppliers, forecast budget by scheme/by window for the year and supply up to date fiscal information to Finance and Central HO.
  • Support in the selection, ordering, production and installation of other creative projects e. g: seasonal graphics and vinyls, props etc.
  • Support the VM Production Senior Manager in the creation of window layouts based on creative guidelines from Central HO to produce high quality window schemes in the most cost efficient manner.
  • Support the VM Production Senior Manager with production process in all 4 countries: communicating creative briefs to vendors, negotiating prices, and ensuring PO process is followed.
  • Communication support for VM Production Senior Manager with multiple external vendors: Identifying and sourcing props, materials, hardware etc, and build a database of quality suppliers and manufacturers.

  • Support the field VM team by p roviding regular feedback and hands-on assistance with window installations to help refine the processes and upskill the teams.
  • Communication with field VM team members on production in their markets: feedback on designs/layouts, schedules, vendor contacts, store contacts .
  • Creation of window guideline packs to communicate to the region, including layouts, install details and other helpful tips as well as coordination of creative calendar for installations within the region, including shipping and production of window displays, pop ups and other ad hoc moments.
  • Liaise with various cross functional partners (Architecture, Work Place Services, Procurement, Events, etc.)
  • Work closely with VM Dept. Coordinator of prop orders, shipping, PO's and all invoicing

  • Strong design background demonstrating knowledge of technical disciplines, with a minimum of 3-4 years' experience in production
  • Strong communication and presentation skills with a passion for innovation, creativity and perfection.

  • Ability to manage and deliver large scale projects installing over many locations at the same time.
  • Knowledge of sustainable materials and desire to push sustainability in the production field
  • Immaculate attention to detail and strong organizational skills.
  • Excellent computer skills including Adobe CS, Photoshop, PowerPoint, Excel, Word, etc.
  • Experience in 3d modeling, Rhino Sketch Up, Cinema 4d is preferable.
  • Experience of working in fashion, retail or art environments.
  • Expert understanding of production techniques both 2D and 3D.
  • Ability to travel internationally.
  • Ability to lift 50lbs.
  • Knowledge of Ariba/SAP.


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: USA || New York (US-NY) || New York || VISUAL MERCHANDISING || NO DEPARTMENT - FIS9016 || n/a ||

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