Test and Release Analyst

Recruiter
Burberry
Location
Leeds, United Kingdom
Posted
29 Aug 2022
Closes
03 Oct 2022
Ref
153028-en_GB
Function
Technology
Level
Manager
INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The Test and Release Analyst will be responsible for supporting Retail IT's Test function along with planning and managing individual releases for new or enhanced IT services. They will facilitate test reporting/planning, service readiness and plan and coordination of service validation activities to deliver successful release deployments without negatively impacting existing services.

RESPONSIBILITIES

  • Administration of the Retail test environments
  • Support the Test and Release Manager to plan and monitor individual releases, and facilitate their effective and efficient testing and deployment
  • Production and communication of MI to stakeholders, such as test status reports, defect and incident reports, deployment status and metrics.
  • Provide the Service Transition Manager with progress reports and metrics, contributing to as a successful IT-wide service transition approach
  • Collaborate with the Test Manager and Change Manager to create change management plans and to contribute towards readiness for change by the affected groups on in-scope release
  • Ensure service readiness documents (release and deployment plan, release schedule, operational service documentation, readiness risk plans, etc.) are maintained and ready for acceptance by stakeholders
  • Ensure that transition risks and mitigation are effectively documented once identified and accepted
  • Ensure Change Requests are created to required standards and submitted in line with SLAs
  • Ensuring key reporting on Test and Release progress/activities is maintained and communicated
  • Monitoring and reporting on status and progress of Warranty issues occurring post release
  • Supporting Lessons Learnt and Retrospective reviews process to identify improvement opportunities.
  • Support the production of release plans for the Retail IT product landscape that provides clarity of what is being released and when.
  • Collaborate with Business Analysts and Project Managers to understand the scope and impact of changes to inform Test and Release plans
  • Identify changes to current ways of working and methods to support continuous improvement


PERSONAL PROFILE

Experience
  • ITIL (desirable)
  • Testing Principles
  • Software Delivery Lifecycle
  • Service Management principles

Skills
  • Strong understanding of IT services, service readiness and the required deliverables / outcomes
  • Presents a welcoming attitude to change and adjusts dynamically to continuous business change and improvement
  • Ability to understand the impact of changes to IT services on business function operations
  • Experience with Remedy or similar service management tool
  • Experience with Jira would be beneficial


FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

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