Ecommerce and Marketing Assistant
Challenging, Fun, Motivated. Our Ecommerce and Marketing Assistant truly gets to be involved in all elements of our online presence. There is a lot of responsibility, but you will have our support and active engagement as you become a part of our team and help us implement our plans and strategy. Shaku is an emerging brand and we are constantly experimenting and trying different strategies to improve our brand presence and our sales.
The ideal candidate is willing to contribute their ideas, able to learn and listen to directions given in order to competently perform their responsibilities. As a small business, our team is small so good communication skills and an ability to stay self-motivated is important.
Proactive management of the website, updating imagery, writing well researched and thought out descriptions, uploading products, ensure all products are optimised
Orders: responsible for packing and shipping orders and providing customer service as and when required
Ecommerce strategy: helping us to create an exciting and successful ecommerce strategy to improve customer experience and improve sales
Blogs: write well researched and though out blogs, able to structure an article effectively and with some understanding of fashion and textile design to inform your writing
Put together emails on Klaviyo to send out to our customers on a regular basis
Email marketing strategy: learn how to segment and create different emails to target different parts of our audience, work on our email flows to improve our email conversions
Perhaps the most fun part of the role! Create content!
Create exciting and trending content for Instagram, TikTok, Pinterest, YouTube
Must be willing to star in the videos as and when needed
Content includes videos and photo, and an awareness of hashtags and caption writing is helpful
Stock management: helping with our annual stock checks, labelling new stock that comes in
Trade Fairs: Shaku aims to exhibit a few times a year, ability to help out as and when needed is welcome
Your Employment With Us
Monday to Friday, 9.30am to 5.30pm
Friday is an optional work from home day
21 days holiday per year, excluding bank holidays
Salary: £21,000 to £24,000
Location: NW6, near Finchley Road Station