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Team Lead Campaign Management (all genders) - Zalando Fashion Studios

Employer
Zalando
Location
Berlin
Closing date
14 Oct 2022

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Job Details

THE ROLE & THE TEAM
  • You will lead a team of Lead Campaign Managers while also managing strategic DX topics yourself
  • As a Teamlead, you will be responsible for the management of the team and you will also get the chance to develop the team as zStudios grows in scale and in its role within the larger Zalando organisation
  • You will ensure a seamless work stream which requires building and implementing a strong process and a wide network across different teams and stakeholders
  • You will be the gatekeeper between clients and the internal zStudio team members
  • You will be the face to all our clients; it is your job to support all team members along the creative content process in order to empower all sub entities inside zStudios incl. Traffic Management, Ideation and Creative Production across multiple channels
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHY YOU SHOULD BE INTERESTED
  • You will analyse the reporting and present results as well as recommendations to clients to jointly develop new ways to improve KPIs in order to improve campaign performance and drive efficiencies
  • You will continuously develop and foster productive business relationships through up- and cross-selling and advance our service offering by listening to the clients' needs. You will effectively execute strategies, find solutions and go the extra mile to really understand your clients' needs and circle back with internal teams to make our service offerings get even better
  • You will engage clients and internal creative teams on a regular basis to review campaign performance and plans for course correction, optimization and continual success, as appropriate
  • You will strive to ensure the highest quality in delivery by aligning on all relevant KPIs and strategies of clients and zStudios in the best way possible
WE'D LOVE TO MEET YOU IF
  • You have 5+ years of Campaign Management or Account Management experience in Online Marketing, preferably at a leading online agency, publisher or e-Commerce company with prior experience in leading a team of Account Managers from the same field
  • You are absolutely proficient and have a passion for all things online
  • You are a self-starter, take initiative and thrive in an international atmosphere
  • You are at ease working and communicating in English
  • You get straight to the heart of important information, you love keeping in close touch with colleagues and partners, and you stay cool, calm and collected even when the going gets tough
  • You are able to interact at a senior management level independently. You inspire and convince them of new ideas without fail
  • You have a strong client focus, are structured and well organised and always think one step ahead with the customer in mind
  • You have a hands-on mentality, enjoy working in a fast-paced environment dealing with many topics simultaneously and always thrive to find the best solution in the shortest possible time
  • You have a solid understanding of the online campaign work-flow and all requirements, ranging from a sound technical understanding, solid interpretation of relevant KPIs, recommendations on performance improvements all the way to relevant experience in accounts and invoicing
ZALANDO BENEFITS
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

Wellbeing
  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility
  • Flexible working hours
  • Relocation assistance available - subject to prior agreement
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

Financial
  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

Family
  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
ABOUT ZALANDO
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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