Logistics Development Senior Specialist - FARFETCH

Location
PT Porto
Posted
02 Sep 2022
Closes
28 Oct 2022
Ref
24886bf9-9090-4db9-9987-fc12ca0ea786
Function
Operations
Hours
Full Time
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

OPERATIONS

We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.

PORTO

Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. You can have an informal meeting in the treehouse or play the piano during your lunch break!

THE ROLE

As part of the Logistics department, you will be a key player in our mission to deliver an unrivalled experience to our customers all around the world. The Senior specialist will have a deep understanding of the latest trends in e-commerce supply chain operations, international trade and B2C customer experience. This role will cover a range of tasks and suits someone with experience in complex project environments.

WHAT YOU WILL DO

    • Be a key contributor for the success of logistics projects with company-wide impact by using your experience in project management and working with different stakeholders solving complex tasks in a fast-paced environment.
    • Be the liaison between Delivery team and multiple different internal and external stakeholders by connecting and working together with them to ensure alignment and successful delivery of new projects.
    • Will have end-to-end visibility of the impacts and dependencies of new delivery projects, from tech, finance, operations and customer experience and will work together with the delivery specialists and analysts to set up the best solutions whilst keeping all the work streams and impacted areas aligned and working towards delivering projects in a timely manner timelines.
    • Establish and proactively communicate clear timelines and progress of the projects, making clear all the deliverables, dependencies and milestones, and responsibilities, anticipating roadblocks and escalating to senior management whenever required.


WHO YOU ARE

    • Business-oriented, with experience in operations, retail or omnichannel positions in E-Commerce.
    • 5+ years of proven experience working in complex project environments.
    • Degree in Management, Economics or Engineering.
    • Experienced in managing internal and external stakeholders.
    • Able to manage multiple tasks simultaneously, respond to work with urgency and understand deadlines.
    • Comfortable leading cross-functional workstreams in a fast-paced environment.
    • Have strong communication skills: well-constructed emails, PowerPoint presentations, reports.
    • Fluent in English - both written and verbal (mandatory).
    • International and open-minded attitude, being ready to work in a multicultural and inclusive environment.
    • Have a professional attitude, eye for detail and risk assessments, with pride in the quality of work delivered.


REWARDS & BENEFITS

    • FARFETCH Equity plan
    • Meal Allowance
    • Extra days off, sabbatical program and days for you to give back for the community
    • Flexible benefits allowance - For Extra Health Insurance, Transportation, Gym Memberships, Retirement pension plan and more
    • Special discounts at Farfetch.com and BrownsFashion.com


EQUAL OPPORTUNITIES STATEMENT

    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
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