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E-Commerce Church's, CarShoe, Marchesi

Employer
Prada Group
Location
Milan
Salary
To define
Closing date
2 Oct 2022

View more

Function
Ecommerce
Level
Entry Level / Assistant
Contract Type
Permanent
Hours
Full Time

Job Details

Job description:

 

JOB PURPOSE

 

As part of the E-Store management organization, the E-Commerce specialist with a focus on Catalog & Trading is responsible for supporting the commercial progression of the direct eCommerce website and marketplaces to deliver a consistent, premium and engaging experience in line with the client journey.

The E-Commerce specialist will ensure that the catalog is uploaded on time following the right standards of quality, while promoting the suitable display of products across the different channels.

The E-Commerce specialist will be able to read performance KPIs and propose informed actions, as well as promote collaboration and communication among all the stakeholders involved in the daily delivery of commercial calendar.

 

 

RESPONSIBILITIES

 

  • Monitor performance leveraging on dedicated analytics tools, providing business and operational insights to maximize revenues and optimize customer experience on the website, focusing on:
    • Site Performance (e.g., bounce rate, check‐out funnel, conversion rate)
    • Sales (e.g., revenues, AOV, sales mix, etc.)
    • Traffic (e.g., visits, CTR percentage, Last Touch Channel Mix, etc.)
  • Develop and own a holistic and Omnichannel vision of the ecommerce store activities across the different business areas (UX/UI, Digital Marketing, IT, CRM, Content, Marketplaces, Regional Teams, Retail, Logistics, Legal and more)
  • Maintain the digital commercial calendar and keep the pace on execution priorities, being accountable for the timeline and the cross-team dependencies
  • Maintain weekly commercial performance reporting with the support of the analytics team and fish for insights for the wider digital team 

 

 

KNOWLEDGE AND SKILLS

 

3 years of experience in the E-Commerce field

Experience in managing the ecommerce product lifecycle

Ability to maintain the ecommerce calendar and orchestrate execution

Experience in using catalog management solutions (PIM/PCM)

Ability to read business KPIs and suggest actions

Proactive, positive, and self-organizing attitude

Professional English proficiency

Bachelor or Master's degree in business

Merch / PIM / PCM solutions

Analytics: Adobe Analytics, Google Analytics

BI: Qlik, Power BI, Tableau

Ticketing: JIRA, Trello, Service Now

Office: Power Point, Word, Excel, Share Point     

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