Success Manager Marketplace (m/f/d)

Recruiter
Zalando
Location
Cheltenham
Posted
02 Sep 2022
Closes
28 Oct 2022
Ref
4532724
Level
Manager
THE OPPORTUNITY
At Tradebyte you work hand in hand with the biggest players in e-commerce - from hip fashion brands to big online shops. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do - do what you love. Become part of Tradebyte, an independent company within the Zalando Group!

WHAT WE'RE LOOKING FOR
  • You have a university degree, completed an apprenticeship or can prove relevant professional experience in customer service
  • Ideally, you have some experience in fashion, sales and/or e-commerce and have basic understanding of technical processes (supply chain processes)
  • Customer Relationship Management is your strength and you enjoy establishing long-term customer relationships
  • You proactively analyse the customers' potential and support them in becoming even more successful
  • Whether you speak to customers or the managing director, your strong communication and presentation skills are always convincing
  • Your way of working is result-oriented and independent
  • You prioritize entrepreneurial thinking and action
  • You are fluent in spoken and written English


YOUR RESPONSIBILITIES
  • You will work directly with the industry's big players (Zalando, Amazon, ASOS, Ebay), but you will also support emerging retailers in scaling their business from the very beginning
  • Supporting national and international marketplaces such as Amazon, Otto, etc. is your responsibility
  • You are the central point of contact between the customers and the internal departments and actively expedite solutions
  • You are the main point of contact for for cooperation, collaboration and further development with international brands, market compatibility and administration
  • You organize projects independently and keep track of them
  • You analyze your accounts and actively manage their success
  • You create sales roadmaps and reports and present them to the customers


WHAT YOU CAN EXPECT FROM US
  • You'll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment
  • Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)
  • You'll be given various learning and development opportunities to enhance your professional development
  • Flexible working hours, home office options
  • 25 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options
  • We'll help you commute to the office with zero emissions: through a rented company bike
  • Access to additional German or English classes to improve your language skills
  • A variety of health offers to support your well-being, as well as free beverages and fruits
  • Open plan offices within the heart of Montpellier, Cheltenham with free parking


INTERESTED?
We are looking forward to receiving your application!

Similar jobs

Similar jobs