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Assistant Store Manager

Employer
Ganni
Location
London (Central), London (Greater) (GB)
Closing date
30 Sep 2022

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Function
Retail
Level
Manager
Contract Type
Permanent
Hours
Full Time

Job Details

WE'RE HIRING AN AMAZING ASSISTANT STORE MANAGER FOR OUR AMAZING FLORAL STREET STORE! THE POSITION IS FULL-TIME AND YOU WILL TOGETHER WITH THE STORE MANAGER BE RESPONSIBLE FOR OUR RETAIL TEAM! YOU WILL BE REPORTING DIRECTLY TO OUR STORE MANAGER.

GANNI is committed to creating a more diverse, equal and inclusive workforce, building teams that represent a variety of backgrounds, perspectives and experiences. It is a fundamental policy at GANNI not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.

At GANNI we see behaving responsibly as our moral obligation. GANNI focuses on making more responsible choices every day to do better for our planet and community. Responsibility is at the heart of everything we do and we encourage all employees to take part in our journey towards becoming a more inclusive, equal and responsible business.  

 

YOUR MISSION & RESPONSIBILITIES AHEAD OF YOU

You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality. Where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs.

You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.

You will be managing, motivating and leading your store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn. 

 

BUSINESS

  • Ensure exceptional client experiences and establishing loyalty within the community

  • Foster client outreach program to drive footfall to the store

  • Push, motivate and support the store team to reach KPI targets and maintain a KPI-driven environment.

  • Drive, supervise and support in-store shopping events via our booking services and follow up to foster client relationships.

  • Take part in analyzing store performance, support your Store Manager in defining actıons required in order to achıeve busıness objectıves.

  • Act on opportunities with your team and strive to secure all sales

  • Maintain VM guidelines and manage stock in all aspects

 

TEAM MANAGEMENT

  • Support your Store Manager in leading and planning daily work and operations in store

  • Support and drive your team to achieve a healthy client loyalty base with in-store activities to foster client relationships.

  • Motivate and coach your team to achieve their personal and store targets.

  • Support facilitating as well as participate in workshops necessary to enhance performance.

  • Responsible for keeping the team environment open, friendly and transparent.

  • Support arranging and facilitating informative and structured staff meetings every month
     

COMMUNICATION & DEVELOPMENT

  • Keep yourself and team members up to date with all relevant information and business trends.

  • Support the development of clear, consistent and organized lines of communication

  • Support administrative duties such as reporting and communicating with the store team and other GANNI stakeholders.

  • Drive your own development and strive to enhance your leadership skills. 
     

PROFESSIONAL QUALIFICATIONS

  • Solid and proven management background with at least 1  year of store management and team leading experience

  • Strong client database and experience working with digital clientelling

  • Omnichannel and omnicommerce understanding 

  • Sales driven, results motivated and goal-oriented

  • Experience working with a business intelligence program and excellent understanding of key performance indicators

  • Excellent communication skills

  • Experience with leading, motivating and providing excellent sales training to staff members

  • Ability to work in a fast-paced environment

  • Experience with excel, google drive and RFID is a plus but not a must.
     

THE GANNI WAY

You have a natural flair for interacting and communicating with people and you are highly organized and structured. Furthermore, you are service-minded in all aspects and have a consistently positive and open-minded attitude towards life and the people in it.

We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system! 
GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and (hack)ing the system with us!
 

ABOUT GANNI 

Based in Copenhagen and owned and run by husband-and-wife team Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup, GANNI has developed exponentially over recent years with its Scandi 2.0 sense of style full of personality and contrasts. GANNI is all about making our community who wear our clothes feel even more confident and capable of anything. For us, acting responsibly is a moral obligation. We are on a journey to minimize our social and environmental impact and strive to be a more responsible version of ourselves every day. In 2020, we launched our GANNI Gameplan setting ourselves 44 tangible goals to be reached by 2023 across four main pillars; People, Planet, Product and Prosperity.

GANNI has offices in Copenhagen, Shanghai, Stockholm, Paris, London and New York and is represented in more than 600 of the world’s top-tier retailers as well as 26 GANNI concept stores across Europe, and the United States. GANNI.com delivers internationally to 33 countries including Australia, Canada and South Korea.

 

BE BOLD AND JOIN OUR GANNI UNIVERSE!

We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI Family. If you have more questions regarding the position please contact Area Manager robyn.rothwell@ganni.com.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position”.

GANNI is committed to creating a more diverse and inclusive workforce, building teams that represent a variety of backgrounds, perspectives and experiences. It is a fundamental policy at GANNI not to discriminate on any basis or characteristic. Everyone is welcome and encouraged to apply.

 

OUR VISION & MISSION

Hack(ing) the fashion system. 

Evolving from a distinctive Scandinavian fashion brand, we are more than a way of dressing - we are a creative collective and diverse community of first movers, committed to environmental responsibility and progressive social activism, setting the tone for the next generation to follow.

Company

Founded in 2000 by an art connoisseur and gallery owner to design the perfect cashmere knit, GANNI has developed exponentially over recent years. Based in Copenhagen and owned and run since 2009 by husband-and-wife team creative director Ditte Reffstrup and CEO Nicolaj Reffstrup GANNI is represented in more than 400 of the world's finest retailers as well as through 21 concept stores across Denmark, Norway and Sweden.

“With GANNI we wanted to do something different than the typical stereotypes of scandinavian fashion, which when we started were either high-concept Scandi-style or girly-boho. Aiming to create a third alternative, we sought after a more playful and effortless approach to design, that represents how I want to dress and look. Without strict dogmas or rules, but with room for personality, contrasts and experimentation.” - Ditte Reffstrup, Creative Director

The GANNI mission is simple: We fill a gap in the advanced contemporary market for effortless, easy-to-wear pieces that women instinctively reach for, day in, day out. Copenhagen is home and where our heart is. As Danes we were taught to appreciate beautiful aesthetics simply by being brought up surrounded by quality design. It’s a premise we work very seriously with, and we are proud of our Nordic design heritage, but not limited by its traditional minimalist expression.

 

Company info
Telephone
0045 3332 4457
Location
Bremerholm 4
København K
Denmark
1069
DK

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