Sample Coordinator

Neiman Marcus
Dallas, Texas, United States
07 Sep 2022
29 Oct 2022

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and, catering to loyal luxury customers globally. NMG also owns five Last Call stores and, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

Sample Coordinator

Job Summary:

This Sample Coordinator is responsible for tracking merchandise as it comes in and out of the photo studio. They collaborate with the Shoot Coordinators to ensure all merchandise is received for sell and editorial shoots. This position is located at our Pinnacle Studio location.

Job Responsibilities:
  • Coordinate merchandise between Shoot Coordinators, Studios, Warehouses, Styling and Buying Offices
  • Oversee the flow of samples, SAR (Shoot at Receipt) items, and Stock Pulls in and out of the Studio
  • Communicate pertinent information with all necessary parties in a timely manner
  • Unbox deliveries and separate to the appropriate Coordinator or member of the Studio team
  • Use the CMOS system to receive and return merchandise to Warehouses
  • Work in Plum Slice database, updating current information on samples and photography status
  • Pack and accurately document merchandise for shipping according to proper specifications
  • Process RTV's (Return to Vendor) items
  • Establish and maintain excellent working relationships with all partners
  • Additional responsibilities assigned by Supervisor, Manager and Shoot Coordinators as necessary

Job Requirements:
  • Bachelor's degree from a four-year college or university preferred
  • Previous leadership experience or experience in retail, service, or other fast paced environments a plus
  • Strong follow up and follow through to make sure all tasks are taken to full completion
  • Able to prioritize effectively, multi-task, problem solve and work independently
  • Demonstrates initiative and positive can-do attitude
  • Must work confidently in teams and take direction from Manager and Shoot Coordinators
  • Must be analytical, articulate, and organized
  • Excellent communication skills, both written and verbal
  • Proficient in email, Microsoft Word, Excel, and other Microsoft Office properties
  • Able to lift up to 30 lbs.

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